Kohl's
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Kohl's Competitors

Kohl's competitors include Target, Macy's, Belk, Bed Bath & Beyond and Dillard's. Kohl's ranks 1st in Diversity Score on Comparably vs its competitors. See below how Kohl's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
1st
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd

Kohl's Competitors at a Glance

Product Quality Score Comparison

Kohl's Ranks 2nd in Product Quality Score

189 Customers rate Kohl's' Product Quality Score a 3.5/5, which ranks it 2nd against its competitors, below Target.

  1. 1st
    Target
    4.3 / 5
  2. 2nd
    Kohl's
    3.5 / 5
  3. 3rd
    Macy's
    3.4 / 5
  4. 4th
    Dillard's
    3.2 / 5
  5. 5th
    Belk
    2.8 / 5
  6. 6th
    Bed Bath & Beyond
    1.9 / 5
NPS Comparison

Kohl's Ranks 2nd in Net Promoter Score

195 Customers rate Kohl's' Net Promoter Score a 6, which ranks it 2nd against its competitors, below Target. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Kohl's to a friend?”.

  1. 1st
    Target
    49
  2. 2nd
    Kohl's
    6
  3. 3rd
    Macy's
    1
  4. 4th
    Dillard's
    -2
  5. 5th
    Belk
    -27
  6. 6th
    Bed Bath & Beyond
    -62
Pricing Score Comparison

Kohl's Ranks 2nd in Pricing Score

158 Customers rate Kohl's' Pricing Score a 3.4/5, which ranks it 2nd against its competitors, below Target.

  1. 1st
    Target
    4.1 / 5
  2. 2nd
    Kohl's
    3.4 / 5
  3. 3rd
    Macy's
    3.3 / 5
  4. 4th
    Dillard's
    3.1 / 5
  5. 5th
    Belk
    2.9 / 5
  6. 6th
    Bed Bath & Beyond
    2 / 5
Customer Service Comparison

Kohl's Ranks 2nd in Customer Service

157 Customers rate Kohl's' Customer Service a 3.4/5, which ranks it 2nd against its competitors, below Target.

  1. 1st
    Target
    4.2 / 5
  2. 2nd
    Kohl's
    3.4 / 5
  3. 3rd
    Macy's
    3.2 / 5
  4. 4th
    Dillard's
    3.1 / 5
  5. 5th
    Belk
    2.7 / 5
  6. 6th
    Bed Bath & Beyond
    1.7 / 5
Overall Culture Score Comparison

Kohl's Ranks 2nd in Overall Culture Score

627 Employees rate Kohl's' Overall Culture a 68/100, which ranks it 2nd against its competitors, below Target. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Target
    69 / 100
  2. 2nd
    Kohl's
    68 / 100
  3. 3rd
    Macy's
    62 / 100
  4. 4th
    Belk
    58 / 100
  5. 5th
    Bed Bath & Beyond
    57 / 100
  6. 6th
    Dillard's
    55 / 100
eNPS Comparison

Kohl's Ranks 2nd in Employee Net Promoter Score

528 Employees rate Kohl's' Employee Net Promoter Score a -13, which ranks it 2nd against its competitors, below Target. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Kohl's to a friend?”.

  1. 1st
    Target
    -2
  2. 2nd
    Kohl's
    -13
  3. 3rd
    Macy's
    -18
  4. 4th
    Belk
    -25
  5. 5th
    Dillard's
    -38
  6. 6th
    Bed Bath & Beyond
    -43
Gender Score Comparison

Kohl's Ranks 2nd in Gender Score

327 Employees rate Kohl's' Gender Score a 70/100, which ranks it 2nd against its competitors, below Target. The Gender Score tracks how positively women rate their experience at Kohl's.

  1. 1st
    Target
    70 / 100
  2. 2nd
    Kohl's
    70 / 100
  3. 3rd
    Macy's
    63 / 100
  4. 4th
    Bed Bath & Beyond
    61 / 100
  5. 5th
    Belk
    60 / 100
  6. 6th
    Dillard's
    56 / 100
Diversity Score Comparison

Kohl's Ranks 1st in Diversity Score

150 Employees rate Kohl's' Diversity Score a 69/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Kohl's.

  1. 1st
    Kohl's
    69 / 100
  2. 2nd
    Target
    68 / 100
  3. 3rd
    Macy's
    61 / 100
  4. 4th
    Dillard's
    61 / 100
  5. 5th
    Bed Bath & Beyond
    55 / 100
  6. 6th
    Belk
    52 / 100
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