Kohl's Competitors | Comparably
Kohl's Claimed Company
Kohl’s Corporation (Kohl’s) operate family-oriented department stores that sell apparel, footwear and accessories read more
EMPLOYEE
PARTICIPANTS
1291
TOTAL
RATINGS
13643
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Kohl's Competitors

Kohl's competitors include Target, Macy's, Belk, Bed Bath & Beyond and Dillard's. Kohl's ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Kohl's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd

See Kohl's Culture vs Competitors:

Kohl's Competitors
RankCompanyScore
1Target67
2Kohl's64
3Macy's62
4Belk58
5Bed Bath & Beyond55
6Dillard's52

Kohl's Competitors at a Glance

Product Quality Score Comparison

Kohl's Ranks 2nd in Product Quality Score

388 Customers rate Kohl's' Product Quality Score a 3.4/5, which ranks it 2nd against its competitors, below Target.

  1. 1st
    Target
    4.1 / 5
  2. 2nd
    Kohl's
    3.4 / 5
  3. 3rd
    Dillard's
    3.2 / 5
  4. 4th
    Macy's
    3.1 / 5
  5. 5th
    Belk
    2.9 / 5
  6. 6th
    Bed Bath & Beyond
    2.1 / 5
Product Quality Score Comparison
RankCompany Score
1Target82
2Kohl's69
3Dillard's65
4Macy's63
5Belk58
6Bed Bath & Beyond43
NPS Comparison

Kohl's Ranks 2nd in Net Promoter Score

460 Customers rate Kohl's' Net Promoter Score a -1, which ranks it 2nd against its competitors, below Target. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Kohl's to a friend?”.

  1. 1st
    Target
    36
  2. 2nd
    Kohl's
    -1
  3. 3rd
    Dillard's
    -8
  4. 4th
    Macy's
    -11
  5. 5th
    Belk
    -21
  6. 6th
    Bed Bath & Beyond
    -52
NPS Comparison
RankCompany Score
1Target36
2Kohl's-1
3Dillard's-8
4Macy's-11
5Belk-21
6Bed Bath & Beyond-52
Pricing Score Comparison

Kohl's Ranks 2nd in Pricing Score

340 Customers rate Kohl's' Pricing Score a 3.4/5, which ranks it 2nd against its competitors, below Target.

  1. 1st
    Target
    3.9 / 5
  2. 2nd
    Kohl's
    3.4 / 5
  3. 3rd
    Macy's
    3.1 / 5
  4. 4th
    Belk
    3.1 / 5
  5. 5th
    Dillard's
    3 / 5
  6. 6th
    Bed Bath & Beyond
    2.2 / 5
Pricing Score Comparison
RankCompany Score
1Target78
2Kohl's68
3Macy's62
4Belk62
5Dillard's61
6Bed Bath & Beyond44
Customer Service Comparison

Kohl's Ranks 2nd in Customer Service

326 Customers rate Kohl's' Customer Service a 3.4/5, which ranks it 2nd against its competitors, below Target.

  1. 1st
    Target
    4 / 5
  2. 2nd
    Kohl's
    3.4 / 5
  3. 3rd
    Dillard's
    3 / 5
  4. 4th
    Macy's
    2.9 / 5
  5. 5th
    Belk
    2.7 / 5
  6. 6th
    Bed Bath & Beyond
    2 / 5
Customer Service Comparison
RankCompany Score
1Target80
2Kohl's69
3Dillard's61
4Macy's58
5Belk55
6Bed Bath & Beyond40
Overall Culture Score Comparison

Kohl's Ranks 2nd in Overall Culture Score

1291 Employees rate Kohl's' Overall Culture a 64/100, which ranks it 2nd against its competitors, below Target. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Target
    67 / 100
  2. 2nd
    Kohl's
    64 / 100
  3. 3rd
    Macy's
    62 / 100
  4. 4th
    Belk
    58 / 100
  5. 5th
    Bed Bath & Beyond
    55 / 100
  6. 6th
    Dillard's
    52 / 100
Overall Culture Score Comparison
RankCompany Score
1Target67
2Kohl's64
3Macy's62
4Belk58
5Bed Bath & Beyond55
6Dillard's52
eNPS Comparison

Kohl's Ranks 3rd in Employee Net Promoter Score

1059 Employees rate Kohl's' Employee Net Promoter Score a -27, which ranks it 3rd against its competitors, below Macy's. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Kohl's to a friend?”.

  1. 1st
    Target
    -9
  2. 2nd
    Macy's
    -18
  3. 3rd
    Kohl's
    -27
  4. 4th
    Belk
    -30
  5. 5th
    Bed Bath & Beyond
    -46
  6. 6th
    Dillard's
    -47
eNPS Comparison
RankCompany eNPS
1Target-9
2Macy's-18
3Kohl's-27
4Belk-30
5Bed Bath & Beyond-46
6Dillard's-47
Gender Score Comparison

Kohl's Ranks 2nd in Gender Score

348 Employees rate Kohl's' Gender Score a 69/100, which ranks it 2nd against its competitors, below Target. The Gender Score tracks how positively women rate their experience at Kohl's.

  1. 1st
    Target
    70 / 100
  2. 2nd
    Kohl's
    69 / 100
  3. 3rd
    Macy's
    63 / 100
  4. 4th
    Belk
    61 / 100
  5. 5th
    Bed Bath & Beyond
    60 / 100
  6. 6th
    Dillard's
    54 / 100
Gender Score Comparison
RankCompany Score
1Target70
2Kohl's69
3Macy's63
4Belk61
5Bed Bath & Beyond60
6Dillard's54
Diversity Score Comparison

Kohl's Ranks 2nd in Diversity Score

166 Employees rate Kohl's' Diversity Score a 68/100, which ranks it 2nd against its competitors, below Target. The Diversity Score tracks how positively diverse employees rate their experience at Kohl's.

  1. 1st
    Target
    68 / 100
  2. 2nd
    Kohl's
    68 / 100
  3. 3rd
    Macy's
    61 / 100
  4. 4th
    Dillard's
    56 / 100
  5. 5th
    Bed Bath & Beyond
    53 / 100
  6. 6th
    Belk
    52 / 100
Diversity Score Comparison
RankCompany Score
1Target68
2Kohl's68
3Macy's61
4Dillard's56
5Bed Bath & Beyond53
6Belk52
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