EMPLOYEE PARTICIPANTS: 19

TOTAL RATINGS: 196

EMPLOYEE PARTICIPANTS: 37

TOTAL RATINGS: 223

Kay vs Zales

Compare Kay versus Zales for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 19 employees and customers of Kay and 37 employees and customers of Zales.

Kay

Kay's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Kay. Their current valuation is $3.00B.

Zales

Zales's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Zales.

3.1/5

Product Quality

4/5

3.3/5

Pricing

4/5

3.2/5

Customer Service

4/5

NPS Score

40%	Promoters
20%	Passive
40%	Detractors

NPS Score

58%	Promoters
9%	Passive
33%	Detractors

Net Promoter Score
Winner by 25

See how Kay compares to its competitors

Helzberg Diamonds

Sterling Jewelers

Reeds Jewelers

Working at Kay vs Working at Zales

66 / 100

CEO Rating

68 / 100

CEO Rating
Winner by 2%

Kay

Kay doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Zales

Employees at Zales rate their CEO, , 68/100. This score is 2% higher than the scores of Kay's CEO, David Holl. Employees in the Sales department rate the highest.

CEO Score 66

CEO Score

CEO Score 68

Overall Culture 65

Overall Culture

Overall Culture 73

-29

eNPS

Gender Score 63

Gender Score

Gender Score 65

Diversity Score N/A

Diversity Score

Diversity Score N/A

Perk And Benefits 58

Perk And Benefits

Perk And Benefits 78

Professional Dev. N/A

Professional Dev.

Professional Dev. N/A

Overall Culture at Kay vs Zales

/ 100

Kay

Employees at Kay rate their Overall Culture a 65/100.

/ 100

Zales

Employees at Zales rate their Overall Culture a /100, with Sales as the department that rate their experience the highest.

Overall Culture
Winner by 8%

Kay65
Zales

Employee Net Promoter Score at Kay vs Zales

-29

eNPS

Kay

2 Promoters 14%

6 Passives 43%

6 Detractors 43%

Employee Net Promoter Score
Winner by 29%

eNPS

Zales

10 Promoters 37%

7 Passives 26%

10 Detractors 37%

Employee Net Promoter Score
Winner by %

Kay-29
Zales

Gender Score at Kay vs Zales

/ 100

Kay

Employees at Kay rate their Gender Score a 63/100.

/ 100

Zales

Employees at Zales rate their Gender Score a /100.

Gender Score
Winner by 2%

Kay
Zales65

Diversity Score at Kay vs Zales

Not enough ratings

Kay

Kay doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zales

Zales doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Perk and Benefits Score at Kay vs Zales

/ 100

Kay

Employees at Kay rate their Perk and Benefits Score a 58/100.

/ 100

Zales

Employees at Zales rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 20%

Kay
Zales82

Professional Development Score at Kay vs Zales

Not enough ratings

Kay

Kay doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zales

Zales doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Leadership Culture Ratings vs Zales

Kay rates % lower than Zales on Leadership Culture Ratings vs Zales Ratings based on looking at 106 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Is your company invested in your career growth?".

Kay63
Zales

Compensation Culture Ratings vs Zales

Kay rates % lower than Zales on Compensation Culture Ratings vs Zales Ratings based on looking at 57 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "How often do you get a raise?".

Kay
Zales67

Team Culture Ratings vs Zales

Kay

75 / 100

Team Culture Ratings vs Zales
Winner by 3%

Zales

72 / 100

Kay rates % higher than Zales on Team Culture Ratings vs Zales Ratings based on looking at 51 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

Kay
Zales73

Environment Culture Ratings vs Zales

Kay

70 / 100

Environment Culture Ratings vs Zales
Winner by 13%

Zales

57 / 100

Kay rates % higher than Zales on Environment Culture Ratings vs Zales Ratings based on looking at 51 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What is most positive about the culture and environment at your company?".

Kay70
Zales

Sentiment Culture Ratings vs Zales

Kay rates % lower than Zales on Sentiment Culture Ratings vs Zales Ratings based on looking at 81 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What would you most like to see improved at your company?".

Kay63
Zales