MetricStream Claimed Company

EMPLOYEE PARTICIPANTS: 21

TOTAL RATINGS: 201

ServiceNow Claimed Company

EMPLOYEE PARTICIPANTS: 504

TOTAL RATINGS: 4336

MetricStream vs ServiceNow

Compare MetricStream versus ServiceNow for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 21 employees and customers of MetricStream and 504 employees and customers of ServiceNow.

MetricStream

MetricStream's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of MetricStream. Their current valuation is $600.00M.

ServiceNow

ServiceNow's brand is ranked #331 in the list of Global Top 1000 Brands, as rated by customers of ServiceNow. Their current market cap is $115.73B.

2.9/5

Product Quality

4.2/5

2.8/5

Pricing

4.1/5

2.8/5

Customer Service

4.1/5

-25

NPS Score

25%	Promoters
25%	Passive
50%	Detractors

NPS Score

63%	Promoters
18%	Passive
19%	Detractors

Net Promoter Score
Winner by 69

See how MetricStream compares to its competitors

Knowledge Consulting Group

Behavox

Working at MetricStream vs Working at ServiceNow

64 / 100

CEO Rating

Bill McDermott

87 / 100

CEO Rating
Winner by 23%

MetricStream

MetricStream doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

ServiceNow

Employees at ServiceNow rate their CEO, Bill McDermott, 87/100. This score is 23% higher than the scores of MetricStream's CEO, Andreas Diggelmann. Employees in the Finance and Sales departments rate Bill McDermott the highest.

CEO Score 64

CEO Score

CEO Score 87

Overall Culture 52

Overall Culture

Overall Culture 80

-61

eNPS

Gender Score N/A

Gender Score

Gender Score 82

Diversity Score 56

Diversity Score

Diversity Score 69

Perk And Benefits 54

Perk And Benefits

Perk And Benefits 84

Professional Dev. N/A

Professional Dev.

Professional Dev. 57

Overall Culture at MetricStream vs ServiceNow

/ 100

MetricStream

Employees at MetricStream rate their Overall Culture a 52/100.

/ 100

ServiceNow

Employees at ServiceNow rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 28%

MetricStream
ServiceNow80

Employee Net Promoter Score at MetricStream vs ServiceNow

-61

eNPS

MetricStream

2 Promoters 11%

3 Passives 17%

13 Detractors 72%

eNPS

ServiceNow

236 Promoters 60%

79 Passives 20%

81 Detractors 20%

Employee Net Promoter Score
Winner by %

MetricStream
ServiceNow38

Gender Score at MetricStream vs ServiceNow

Not enough ratings

MetricStream

MetricStream doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

ServiceNow

Employees at ServiceNow rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner

ServiceNow82

Diversity Score at MetricStream vs ServiceNow

/ 100

MetricStream

Employees at MetricStream rate their Diversity Score a 56/100.

/ 100

ServiceNow

Employees at ServiceNow rate their Diversity Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 13%

MetricStream
ServiceNow69

Perk and Benefits Score at MetricStream vs ServiceNow

/ 100

MetricStream

Employees at MetricStream rate their Perk and Benefits Score a 54/100.

/ 100

ServiceNow

Employees at ServiceNow rate their Perk and Benefits Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 30%

MetricStream
ServiceNow84

Professional Development Score at MetricStream vs ServiceNow

Not enough ratings

MetricStream

MetricStream doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

ServiceNow

Employees at ServiceNow rate their Professional Development Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner

ServiceNow56

Leadership Culture Ratings vs ServiceNow

MetricStream rates % lower than ServiceNow on Leadership Culture Ratings vs ServiceNow Ratings based on looking at 1083 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Do you feel comfortable giving your boss negative feedback?".

MetricStream
ServiceNow83

Compensation Culture Ratings vs ServiceNow

MetricStream rates % lower than ServiceNow on Compensation Culture Ratings vs ServiceNow Ratings based on looking at 696 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Are you satisfied with your Benefits?".

MetricStream
ServiceNow79

Team Culture Ratings vs ServiceNow

MetricStream rates % lower than ServiceNow on Team Culture Ratings vs ServiceNow Ratings based on looking at 572 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

MetricStream
ServiceNow82

Environment Culture Ratings vs ServiceNow

MetricStream rates % lower than ServiceNow on Environment Culture Ratings vs ServiceNow Ratings based on looking at 539 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "On average, how many hours do you work a day?".

MetricStream
ServiceNow75

Sentiment Culture Ratings vs ServiceNow

MetricStream rates % lower than ServiceNow on Sentiment Culture Ratings vs ServiceNow Ratings based on looking at 791 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "Are you typically excited about going to work each day?".

MetricStream
ServiceNow83