MetricStream Claimed Company

EMPLOYEE PARTICIPANTS: 21

TOTAL RATINGS: 201

ServiceNow Claimed Company

EMPLOYEE PARTICIPANTS: 515

TOTAL RATINGS: 4427

MetricStream vs ServiceNow

Compare MetricStream versus ServiceNow for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 21 employees and customers of MetricStream and 515 employees and customers of ServiceNow.

MetricStream

MetricStream's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of MetricStream. Their current valuation is $600.00M.

ServiceNow

ServiceNow's brand is ranked #331 in the list of Global Top 1000 Brands, as rated by customers of ServiceNow. Their current market cap is $115.73B.

2.9/5

Product Quality

4.2/5

2.8/5

Pricing

4.1/5

2.8/5

Customer Service

4.1/5

-25

NPS Score

25%	Promoters
25%	Passive
50%	Detractors

NPS Score

63%	Promoters
18%	Passive
19%	Detractors

Net Promoter Score
Winner by 69

See how MetricStream compares to its competitors

Knowledge Consulting Group

Behavox

Working at MetricStream vs Working at ServiceNow

64 / 100

CEO Rating

Bill McDermott

87 / 100

CEO Rating
Winner by 23%

MetricStream

MetricStream doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

ServiceNow

Employees at ServiceNow rate their CEO, Bill McDermott, 87/100. This score is 23% higher than the scores of MetricStream's CEO, Andreas Diggelmann. Employees in the Finance and Sales departments rate Bill McDermott the highest.

CEO Score 64

CEO Score

CEO Score 87

Overall Culture 52

Overall Culture

Overall Culture 80

-61

eNPS

Gender Score N/A

Gender Score

Gender Score 79

Diversity Score 56

Diversity Score

Diversity Score 68

Perk And Benefits 54

Perk And Benefits

Perk And Benefits 84

Professional Dev. N/A

Professional Dev.

Professional Dev. 58

Overall Culture at MetricStream vs ServiceNow

/ 100

MetricStream

Employees at MetricStream rate their Overall Culture a 52/100.

/ 100

ServiceNow

Employees at ServiceNow rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 28%

MetricStream
ServiceNow80

Employee Net Promoter Score at MetricStream vs ServiceNow

-61

eNPS

MetricStream

2 Promoters 11%

3 Passives 17%

13 Detractors 72%

eNPS

ServiceNow

240 Promoters 59%

80 Passives 20%

85 Detractors 21%

Employee Net Promoter Score
Winner by %

MetricStream
ServiceNow38

Gender Score at MetricStream vs ServiceNow

Not enough ratings

MetricStream

MetricStream doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

ServiceNow

Employees at ServiceNow rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner

ServiceNow79

Diversity Score at MetricStream vs ServiceNow

/ 100

MetricStream

Employees at MetricStream rate their Diversity Score a 56/100.

/ 100

ServiceNow

Employees at ServiceNow rate their Diversity Score a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 12%

MetricStream
ServiceNow68

Perk and Benefits Score at MetricStream vs ServiceNow

/ 100

MetricStream

Employees at MetricStream rate their Perk and Benefits Score a 54/100.

/ 100

ServiceNow

Employees at ServiceNow rate their Perk and Benefits Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 30%

MetricStream
ServiceNow84

Professional Development Score at MetricStream vs ServiceNow

Not enough ratings

MetricStream

MetricStream doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

ServiceNow

Employees at ServiceNow rate their Professional Development Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner

ServiceNow58

Leadership Culture Ratings vs ServiceNow

MetricStream rates % lower than ServiceNow on Leadership Culture Ratings vs ServiceNow Ratings based on looking at 1102 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How would you rate your manager?".

MetricStream
ServiceNow82

Compensation Culture Ratings vs ServiceNow

MetricStream rates % lower than ServiceNow on Compensation Culture Ratings vs ServiceNow Ratings based on looking at 705 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

MetricStream
ServiceNow79

Team Culture Ratings vs ServiceNow

MetricStream rates % lower than ServiceNow on Team Culture Ratings vs ServiceNow Ratings based on looking at 581 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

MetricStream
ServiceNow82

Environment Culture Ratings vs ServiceNow

MetricStream rates % lower than ServiceNow on Environment Culture Ratings vs ServiceNow Ratings based on looking at 548 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What % of the time are you bored at work?".

MetricStream
ServiceNow75

Sentiment Culture Ratings vs ServiceNow

MetricStream rates % lower than ServiceNow on Sentiment Culture Ratings vs ServiceNow Ratings based on looking at 807 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "Are you typically excited about going to work each day?".

MetricStream
ServiceNow83