EMPLOYEE PARTICIPANTS: 32

TOTAL RATINGS: 257

EMPLOYEE PARTICIPANTS: 188

TOTAL RATINGS: 1830

Ralphs vs Smith's Food and Drug

Compare Ralphs versus Smith's Food and Drug for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 32 employees and customers of Ralphs and 188 employees and customers of Smith's Food and Drug.

Ralphs

Ralphs's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ralphs. Their current valuation is $25.90B.

Smith's Food and Drug

Smith's Food and Drug's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Smith's Food and Drug. Their current valuation is $25.90B.

2.6/5

Product Quality

2.6/5

2.5/5

Pricing

2.7/5

2.8/5

Customer Service

2.4/5

-28

NPS Score

22%	Promoters
28%	Passive
50%	Detractors

Net Promoter Score
Winner by 5

-33

NPS Score

27%	Promoters
13%	Passive
60%	Detractors

See how Ralphs compares to its competitors

See how Smith's Food and Drug compares to its competitors

Working at Ralphs vs Working at Smith's Food and Drug

62 / 100

CEO Rating
Winner by 12%

Larry Smith

50 / 100

CEO Rating

Ralphs

Ralphs doesn't have enough ratings to calculate the Team Culture Ratings.

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Smith's Food and Drug

Employees at Smith's Food and Drug rate their CEO, Larry Smith, 50/100. This score is 12% lower than the scores of Ralphs' CEO, Cecil Fangon. Employees in the Sales and Customer Support departments rate Larry Smith the highest.

CEO Score 62

CEO Score

CEO Score 50

Overall Culture 61

Overall Culture

Overall Culture 51

-36

eNPS

-52

Gender Score 71

Gender Score

Gender Score 55

Diversity Score 58

Diversity Score

Diversity Score 50

Perk And Benefits 62

Perk And Benefits

Perk And Benefits 55

Professional Dev. N/A

Professional Dev.

Professional Dev. 62

Overall Culture at Ralphs vs Smith's Food and Drug

/ 100

Ralphs

Employees at Ralphs rate their Overall Culture a 61/100, with Operations and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

/ 100

Smith's Food and Drug

Employees at Smith's Food and Drug rate their Overall Culture a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Ralphs
Smith's Food and Drug51

Employee Net Promoter Score at Ralphs vs Smith's Food and Drug

-36

eNPS

Ralphs

5 Promoters 20%

6 Passives 24%

14 Detractors 56%

Employee Net Promoter Score
Winner by 16%

-52

eNPS

Smith's Food and Drug

24 Promoters 15%

29 Passives 18%

110 Detractors 67%

Ralphs
Smith's Food and Drug-54

Gender Score at Ralphs vs Smith's Food and Drug

/ 100

Ralphs

Employees at Ralphs rate their Gender Score a 71/100.

Gender Score
Winner by 16%

/ 100

Smith's Food and Drug

Employees at Smith's Food and Drug rate their Gender Score a /100, with Sales and Customer Success as the two departments that rate their experience the highest.

Ralphs
Smith's Food and Drug55

Diversity Score at Ralphs vs Smith's Food and Drug

/ 100

Ralphs

Employees at Ralphs rate their Diversity Score a 58/100.

Diversity Score
Winner by 8%

/ 100

Smith's Food and Drug

Employees at Smith's Food and Drug rate their Diversity Score a /100, with Sales and Customer Success as the two departments that rate their experience the highest.

Ralphs
Smith's Food and Drug50

Perk and Benefits Score at Ralphs vs Smith's Food and Drug

/ 100

Ralphs

Employees at Ralphs rate their Perk and Benefits Score a 62/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

/ 100

Smith's Food and Drug

Employees at Smith's Food and Drug rate their Perk and Benefits Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Ralphs
Smith's Food and Drug55

Professional Development Score at Ralphs vs Smith's Food and Drug

Not enough ratings

Ralphs

Ralphs doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Smith's Food and Drug

Employees at Smith's Food and Drug rate their Professional Development Score a /100.

Professional Development Score
Winner

Smith's Food and Drug61

Leadership Culture Ratings vs Smith's Food and Drug

Ralphs

60 / 100

Leadership Culture Ratings vs Smith's Food and Drug
Winner by 15%

Smith's Food and Drug

45 / 100

Ralphs rates % higher than Smith's Food and Drug on Leadership Culture Ratings vs Smith's Food and Drug Ratings based on looking at 456 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "What does the leadership team need to get better at?".

Ralphs
Smith's Food and Drug45

Compensation Culture Ratings vs Smith's Food and Drug

Ralphs

59 / 100

Compensation Culture Ratings vs Smith's Food and Drug
Winner by 7%

Smith's Food and Drug

52 / 100

Ralphs rates % higher than Smith's Food and Drug on Compensation Culture Ratings vs Smith's Food and Drug Ratings based on looking at 307 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

Ralphs
Smith's Food and Drug52

Team Culture Ratings vs Smith's Food and Drug

Ralphs

64 / 100

Team Culture Ratings vs Smith's Food and Drug
Winner by 14%

Smith's Food and Drug

50 / 100

Ralphs rates % higher than Smith's Food and Drug on Team Culture Ratings vs Smith's Food and Drug Ratings based on looking at 304 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

Ralphs
Smith's Food and Drug49

Environment Culture Ratings vs Smith's Food and Drug

Ralphs

63 / 100

Environment Culture Ratings vs Smith's Food and Drug
Winner by 1%

Smith's Food and Drug

62 / 100

Ralphs rates % higher than Smith's Food and Drug on Environment Culture Ratings vs Smith's Food and Drug Ratings based on looking at 279 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "On average, how many hours do you work a day?".

Ralphs
Smith's Food and Drug62

Sentiment Culture Ratings vs Smith's Food and Drug

Ralphs

67 / 100

Sentiment Culture Ratings vs Smith's Food and Drug
Winner by 16%

Smith's Food and Drug

51 / 100

Ralphs rates % higher than Smith's Food and Drug on Sentiment Culture Ratings vs Smith's Food and Drug Ratings based on looking at 377 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

Ralphs
Smith's Food and Drug51