ServiceMaster vs Servpro Industries | Comparably
Comparably
VS
ServiceMaster Claimed Company
EMPLOYEE
PARTICIPANTS
104
TOTAL
RATINGS
905
Servpro Industries
EMPLOYEE
PARTICIPANTS
88
TOTAL
RATINGS
843

ServiceMaster vs Servpro Industries

Compare ServiceMaster versus Servpro Industries for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 104 employees and customers of ServiceMaster and 88 employees and customers of Servpro Industries.

ServiceMaster

ServiceMaster's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ServiceMaster. Their current market cap is $5.40B.

Servpro Industries

Servpro Industries's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Servpro Industries.

2.5/5
Product Quality
2.5/5
2.6/5
Pricing
2.2/5
2.6/5
Customer Service
2.2/5
-14
NPS Score
37%Promoters
12%Passive
51%Detractors

Net Promoter Score
Winner by 22

-36
NPS Score
25%Promoters
14%Passive
61%Detractors

See how ServiceMaster compares to its competitors

Rollins
Stanley Steemer

See how Servpro Industries compares to its competitors

Angi
Chem-Dry
Universal Restoration Services
Stanley Steemer

Working at ServiceMaster vs Working at Servpro Industries

Nikhil Madhukar Varty ServiceMaster's CEO
61 / 100

CEO Rating

Susan Steen Servpro Industries' CEO
Susan Steen
71 / 100

CEO Rating
Winner by 10%

ServiceMaster

ServiceMaster doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Servpro Industries

Employees at Servpro Industries rate their CEO, Susan Steen, 71/100. This score is 10% higher than the scores of ServiceMaster's CEO, Nikhil Madhukar Varty. Employees in the Operations and Admin departments rate Susan Steen the highest.

CEO Score 61
CEO Score
CEO Score 71
Overall Culture 58
Overall Culture
Overall Culture 64
-10
eNPS
9
Gender Score 49
Gender Score
Gender Score 55
Diversity Score 48
Diversity Score
Diversity Score 48
Perk And Benefits 42
Perk And Benefits
Perk And Benefits 61
Professional Dev. 50
Professional Dev.
Professional Dev. 56

Overall Culture at ServiceMaster vs Servpro Industries

58
/ 100
ServiceMaster

Employees at ServiceMaster rate their Overall Culture a 58/100, with Customer Support and Operations as the two departments that rate their experience the highest.

64
/ 100
Servpro Industries

Employees at Servpro Industries rate their Overall Culture a /100, with Admin and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

  • ServiceMaster
  • Servpro Industries64

Employee Net Promoter Score at ServiceMaster vs Servpro Industries

-10
eNPS
ServiceMaster
31 Promoters 38%
11 Passives 14%
39 Detractors 48%
9
eNPS
Servpro Industries
37 Promoters 50%
7 Passives 9%
30 Detractors 41%

Employee Net Promoter Score
Winner by %

  • ServiceMaster
  • Servpro Industries10

Gender Score at ServiceMaster vs Servpro Industries

49
/ 100
ServiceMaster

Employees at ServiceMaster rate their Gender Score a 49/100.

55
/ 100
Servpro Industries

Employees at Servpro Industries rate their Gender Score a /100, with Admin as the department that rate their experience the highest.

Gender Score
Winner by 6%

  • ServiceMaster
  • Servpro Industries55

Diversity Score at ServiceMaster vs Servpro Industries

48
/ 100
ServiceMaster

Employees at ServiceMaster rate their Diversity Score a 48/100.

Tied

48
/ 100
Servpro Industries

Employees at Servpro Industries rate their Diversity Score a /100, with Operations as the department that rate their experience the highest.

Tied

  • ServiceMaster
  • Servpro Industries47

Perk and Benefits Score at ServiceMaster vs Servpro Industries

42
/ 100
ServiceMaster

Employees at ServiceMaster rate their Perk and Benefits Score a 42/100, with Operations and Customer Support as the two departments that rate their experience the highest.

61
/ 100
Servpro Industries

Employees at Servpro Industries rate their Perk and Benefits Score a /100, with Operations as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 19%

  • ServiceMaster
  • Servpro Industries60

Professional Development Score at ServiceMaster vs Servpro Industries

50
/ 100
ServiceMaster

Employees at ServiceMaster rate their Professional Development Score a 50/100.

56
/ 100
Servpro Industries

Employees at Servpro Industries rate their Professional Development Score a /100.

Professional Development Score
Winner by 6%

  • ServiceMaster
  • Servpro Industries55

Leadership Culture Ratings vs Servpro Industries

ServiceMaster
60 / 100
Servpro Industries
66 / 100

ServiceMaster rates % lower than Servpro Industries on Leadership Culture Ratings vs Servpro Industries Ratings based on looking at 392 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Does your manager seem to care about you as a person?".

  • ServiceMaster
  • Servpro Industries66

Compensation Culture Ratings vs Servpro Industries

ServiceMaster
50 / 100
Servpro Industries
57 / 100

ServiceMaster rates % lower than Servpro Industries on Compensation Culture Ratings vs Servpro Industries Ratings based on looking at 260 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • ServiceMaster
  • Servpro Industries57

Team Culture Ratings vs Servpro Industries

ServiceMaster
57 / 100
Servpro Industries
66 / 100

ServiceMaster rates % lower than Servpro Industries on Team Culture Ratings vs Servpro Industries Ratings based on looking at 226 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

  • ServiceMaster
  • Servpro Industries66

Environment Culture Ratings vs Servpro Industries

ServiceMaster
66 / 100
Servpro Industries
68 / 100

ServiceMaster rates % lower than Servpro Industries on Environment Culture Ratings vs Servpro Industries Ratings based on looking at 227 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "On average, how many hours do you work a day?".

  • ServiceMaster
  • Servpro Industries68

Sentiment Culture Ratings vs Servpro Industries

ServiceMaster
61 / 100
Servpro Industries
69 / 100

ServiceMaster rates % lower than Servpro Industries on Sentiment Culture Ratings vs Servpro Industries Ratings based on looking at 310 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What makes you most happy at work?".

  • ServiceMaster
  • Servpro Industries69

See how ServiceMaster compares to its competitors

See how Servpro Industries compares to its competitors