EMPLOYEE PARTICIPANTS: 8

TOTAL RATINGS: 146

EMPLOYEE PARTICIPANTS: 4

TOTAL RATINGS: 87

SmartBrief vs WhatCounts

Compare SmartBrief versus WhatCounts for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 8 employees and customers of SmartBrief and 4 employees and customers of WhatCounts.

SmartBrief

SmartBrief's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of SmartBrief.

WhatCounts

WhatCounts's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of WhatCounts.

3.8/5

Product Quality

N/A

4.1/5

Pricing

N/A

4/5

Customer Service

N/A

NPS Score

67%	Promoters
22%	Passive
11%	Detractors

100

NPS Score

100%	Promoters
0%	Passive
0%	Detractors

Net Promoter Score
Winner by 44

See how SmartBrief compares to its competitors

See how WhatCounts compares to its competitors

Working at SmartBrief vs Working at WhatCounts

80 / 100

CEO Rating
Winner by 10%

Daniel Caplin

70 / 100

CEO Rating

SmartBrief

SmartBrief doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

WhatCounts

Employees at WhatCounts rate their CEO, Daniel Caplin, 70/100. This score is 10% lower than the scores of SmartBrief's CEO, Rick Stamberger.

CEO Score 80

CEO Score

CEO Score 70

Overall Culture 75

Overall Culture

Overall Culture 77

eNPS

Gender Score N/A

Gender Score

Gender Score N/A

Diversity Score N/A

Diversity Score

Diversity Score N/A

Perk And Benefits 71

Perk And Benefits

Perk And Benefits 85

Professional Dev. N/A

Professional Dev.

Professional Dev. N/A

Overall Culture at SmartBrief vs WhatCounts

/ 100

SmartBrief

Employees at SmartBrief rate their Overall Culture a 75/100.

/ 100

WhatCounts

Employees at WhatCounts rate their Overall Culture a /100.

Overall Culture
Winner by 2%

SmartBrief75
WhatCounts

Employee Net Promoter Score at SmartBrief vs WhatCounts

eNPS

SmartBrief

1 Promoters 14%

5 Passives 72%

1 Detractors 14%

eNPS

WhatCounts

2 Promoters 67%

0 Passives 0%

1 Detractors 33%

Employee Net Promoter Score
Winner by %

SmartBrief0
WhatCounts

Gender Score at SmartBrief vs WhatCounts

Not enough ratings

SmartBrief

SmartBrief doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

WhatCounts

WhatCounts doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Diversity Score at SmartBrief vs WhatCounts

Not enough ratings

SmartBrief

SmartBrief doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

WhatCounts

WhatCounts doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Perk and Benefits Score at SmartBrief vs WhatCounts

/ 100

SmartBrief

Employees at SmartBrief rate their Perk and Benefits Score a 71/100.

/ 100

WhatCounts

Employees at WhatCounts rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 14%

SmartBrief72
WhatCounts

Professional Development Score at SmartBrief vs WhatCounts

Not enough ratings

SmartBrief

SmartBrief doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

WhatCounts

WhatCounts doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Leadership Culture Ratings vs WhatCounts

SmartBrief

74 / 100

Leadership Culture Ratings vs WhatCounts
Winner by 4%

WhatCounts

70 / 100

SmartBrief rates % higher than WhatCounts on Leadership Culture Ratings vs WhatCounts Ratings based on looking at 55 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Is your company invested in your career growth?".

SmartBrief75
WhatCounts

Compensation Culture Ratings vs WhatCounts

SmartBrief rates % lower than WhatCounts on Compensation Culture Ratings vs WhatCounts Ratings based on looking at 39 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

SmartBrief68
WhatCounts

Team Culture Ratings vs WhatCounts

SmartBrief rates % lower than WhatCounts on Team Culture Ratings vs WhatCounts Ratings based on looking at 34 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

SmartBrief84
WhatCounts

Environment Culture Ratings vs WhatCounts

SmartBrief

79 / 100

Environment Culture Ratings vs WhatCounts
Winner by 4%

WhatCounts

75 / 100

SmartBrief rates % higher than WhatCounts on Environment Culture Ratings vs WhatCounts Ratings based on looking at 37 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Do you have a close friend at work?".

SmartBrief81
WhatCounts

Sentiment Culture Ratings vs WhatCounts

SmartBrief

78 / 100

Sentiment Culture Ratings vs WhatCounts
Winner by 4%

WhatCounts

74 / 100

SmartBrief rates % higher than WhatCounts on Sentiment Culture Ratings vs WhatCounts Ratings based on looking at 33 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What would you most like to see improved at your company?".

SmartBrief80
WhatCounts