EMPLOYEE PARTICIPANTS: 128

TOTAL RATINGS: 831

EMPLOYEE PARTICIPANTS: 58

TOTAL RATINGS: 584

Steve Madden vs Zappos

Compare Steve Madden versus Zappos for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 128 employees and customers of Steve Madden and 58 employees and customers of Zappos.

Steve Madden

Steve Madden's brand is ranked #249 in the list of Global Top 1000 Brands, as rated by customers of Steve Madden. Their current market cap is $2.33B.

Zappos

Zappos's brand is ranked #210 in the list of Global Top 1000 Brands, as rated by customers of Zappos.

3.8/5

Product Quality

4/5

3.6/5

Pricing

3.9/5

3.6/5

Customer Service

4.1/5

NPS Score

52%	Promoters
16%	Passive
32%	Detractors

NPS Score

56%	Promoters
18%	Passive
26%	Detractors

Net Promoter Score
Winner by 10

See how Steve Madden compares to its competitors

See how Zappos compares to its competitors

Working at Steve Madden vs Working at Zappos

58 / 100

Tied

Kedar Deshpande

58 / 100

Tied

Steve Madden

Steve Madden doesn't have enough ratings to calculate the Team Culture Ratings.

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Zappos

Employees at Zappos rate their CEO, Kedar Deshpande, 58/100. This score is 0% lower than the scores of Steve Madden's CEO, Edward Rosenfeld. Employees in the Design and Engineering departments rate Kedar Deshpande the highest.

CEO Score 58

CEO Score

CEO Score 58

Overall Culture 52

Overall Culture

Overall Culture 62

-36

eNPS

-20

Gender Score 59

Gender Score

Gender Score 68

Diversity Score 59

Diversity Score

Diversity Score 64

Perk And Benefits 46

Perk And Benefits

Perk And Benefits 78

Professional Dev. 46

Professional Dev.

Professional Dev. 56

Overall Culture at Steve Madden vs Zappos

/ 100

Steve Madden

Employees at Steve Madden rate their Overall Culture a 52/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Overall Culture a /100, with Design and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

Steve Madden52
Zappos

Employee Net Promoter Score at Steve Madden vs Zappos

-36

eNPS

Steve Madden

27 Promoters 26%

12 Passives 12%

64 Detractors 62%

-20

eNPS

Zappos

15 Promoters 35%

4 Passives 10%

23 Detractors 55%

Employee Net Promoter Score
Winner by %

Steve Madden-36
Zappos

Gender Score at Steve Madden vs Zappos

/ 100

Steve Madden

Employees at Steve Madden rate their Gender Score a 59/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Gender Score a /100.

Gender Score
Winner by 9%

Steve Madden59
Zappos

Diversity Score at Steve Madden vs Zappos

/ 100

Steve Madden

Employees at Steve Madden rate their Diversity Score a 59/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Diversity Score a /100, with Engineering as the department that rate their experience the highest.

Diversity Score
Winner by 5%

Steve Madden58
Zappos

Perk and Benefits Score at Steve Madden vs Zappos

/ 100

Steve Madden

Employees at Steve Madden rate their Perk and Benefits Score a 46/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Perk and Benefits Score a /100, with Design as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 32%

Steve Madden44
Zappos

Professional Development Score at Steve Madden vs Zappos

/ 100

Steve Madden

Employees at Steve Madden rate their Professional Development Score a 46/100.

/ 100

Zappos

Employees at Zappos rate their Professional Development Score a /100.

Professional Development Score
Winner by 10%

Steve Madden
Zappos54

Leadership Culture Ratings vs Zappos

Steve Madden rates % lower than Zappos on Leadership Culture Ratings vs Zappos Ratings based on looking at 329 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "What does the leadership team need to get better at?".

Steve Madden50
Zappos

Compensation Culture Ratings vs Zappos

Steve Madden rates % lower than Zappos on Compensation Culture Ratings vs Zappos Ratings based on looking at 191 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Steve Madden42
Zappos

Team Culture Ratings vs Zappos

Steve Madden rates % lower than Zappos on Team Culture Ratings vs Zappos Ratings based on looking at 175 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

Steve Madden48
Zappos

Environment Culture Ratings vs Zappos

Steve Madden rates % lower than Zappos on Environment Culture Ratings vs Zappos Ratings based on looking at 169 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What needs to change to make the company culture better?".

Steve Madden62
Zappos

Sentiment Culture Ratings vs Zappos

Steve Madden rates % lower than Zappos on Sentiment Culture Ratings vs Zappos Ratings based on looking at 278 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "Are you typically excited about going to work each day?".

Steve Madden55
Zappos