EMPLOYEE PARTICIPANTS: 131

TOTAL RATINGS: 872

EMPLOYEE PARTICIPANTS: 58

TOTAL RATINGS: 584

Steve Madden vs Zappos

Compare Steve Madden versus Zappos for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 131 employees and customers of Steve Madden and 58 employees and customers of Zappos.

Steve Madden

Steve Madden's brand is ranked #249 in the list of Global Top 1000 Brands, as rated by customers of Steve Madden. Their current market cap is $2.33B.

Zappos

Zappos's brand is ranked #210 in the list of Global Top 1000 Brands, as rated by customers of Zappos.

3.8/5

Product Quality

4/5

3.6/5

Pricing

3.9/5

3.6/5

Customer Service

4.1/5

NPS Score

51%	Promoters
17%	Passive
32%	Detractors

NPS Score

56%	Promoters
18%	Passive
26%	Detractors

Net Promoter Score
Winner by 11

See how Steve Madden compares to its competitors

See how Zappos compares to its competitors

Working at Steve Madden vs Working at Zappos

58 / 100

Tied

Kedar Deshpande

58 / 100

Tied

Steve Madden

Steve Madden doesn't have enough ratings to calculate the Team Culture Ratings.

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Zappos

Employees at Zappos rate their CEO, Kedar Deshpande, 58/100. This score is 0% lower than the scores of Steve Madden's CEO, Edward Rosenfeld. Employees in the Design and Engineering departments rate Kedar Deshpande the highest.

CEO Score 58

CEO Score

CEO Score 58

Overall Culture 53

Overall Culture

Overall Culture 62

-36

eNPS

-20

Gender Score 62

Gender Score

Gender Score 68

Diversity Score 61

Diversity Score

Diversity Score 64

Perk And Benefits 48

Perk And Benefits

Perk And Benefits 78

Professional Dev. 48

Professional Dev.

Professional Dev. 56

Overall Culture at Steve Madden vs Zappos

/ 100

Steve Madden

Employees at Steve Madden rate their Overall Culture a 53/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Overall Culture a /100, with Design and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

Steve Madden53
Zappos

Employee Net Promoter Score at Steve Madden vs Zappos

-36

eNPS

Steve Madden

28 Promoters 26%

12 Passives 12%

66 Detractors 62%

-20

eNPS

Zappos

15 Promoters 35%

4 Passives 10%

23 Detractors 55%

Employee Net Promoter Score
Winner by %

Steve Madden-36
Zappos

Gender Score at Steve Madden vs Zappos

/ 100

Steve Madden

Employees at Steve Madden rate their Gender Score a 62/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Gender Score a /100.

Gender Score
Winner by 6%

Steve Madden62
Zappos

Diversity Score at Steve Madden vs Zappos

/ 100

Steve Madden

Employees at Steve Madden rate their Diversity Score a 61/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Diversity Score a /100, with Engineering as the department that rate their experience the highest.

Diversity Score
Winner by 3%

Steve Madden61
Zappos

Perk and Benefits Score at Steve Madden vs Zappos

/ 100

Steve Madden

Employees at Steve Madden rate their Perk and Benefits Score a 48/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Zappos

Employees at Zappos rate their Perk and Benefits Score a /100, with Design as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 30%

Steve Madden46
Zappos

Professional Development Score at Steve Madden vs Zappos

/ 100

Steve Madden

Employees at Steve Madden rate their Professional Development Score a 48/100.

/ 100

Zappos

Employees at Zappos rate their Professional Development Score a /100.

Professional Development Score
Winner by 8%

Steve Madden45
Zappos

Leadership Culture Ratings vs Zappos

Steve Madden rates % lower than Zappos on Leadership Culture Ratings vs Zappos Ratings based on looking at 339 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "How would you rate your manager?".

Steve Madden51
Zappos

Compensation Culture Ratings vs Zappos

Steve Madden rates % lower than Zappos on Compensation Culture Ratings vs Zappos Ratings based on looking at 200 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Does your company give annual bonuses?".

Steve Madden44
Zappos

Team Culture Ratings vs Zappos

Steve Madden rates % lower than Zappos on Team Culture Ratings vs Zappos Ratings based on looking at 178 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

Steve Madden49
Zappos

Environment Culture Ratings vs Zappos

Steve Madden rates % lower than Zappos on Environment Culture Ratings vs Zappos Ratings based on looking at 172 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Do you have a close friend at work?".

Steve Madden63
Zappos

Sentiment Culture Ratings vs Zappos

Steve Madden rates % lower than Zappos on Sentiment Culture Ratings vs Zappos Ratings based on looking at 283 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

Steve Madden56
Zappos