Ticketmaster Claimed Company

EMPLOYEE PARTICIPANTS: 156

TOTAL RATINGS: 1441

Vivid Seats Claimed Company

EMPLOYEE PARTICIPANTS: 65

TOTAL RATINGS: 674

Ticketmaster vs Vivid Seats

Compare Ticketmaster versus Vivid Seats for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 156 employees and customers of Ticketmaster and 65 employees and customers of Vivid Seats.

Ticketmaster

Ticketmaster's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ticketmaster.

Vivid Seats

Vivid Seats's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Vivid Seats.

1.7/5

Product Quality

1.5/5

Pricing

1.5/5

Customer Service

1.5/5

-63

NPS Score

15%	Promoters
7%	Passive
78%	Detractors

Net Promoter Score
Winner by 12

-75

NPS Score

11%	Promoters
3%	Passive
86%	Detractors

See how Ticketmaster compares to its competitors

Ticketfly

StubHub

Eventbrite

Live Nation Entertainment

See how Vivid Seats compares to its competitors

Working at Ticketmaster vs Working at Vivid Seats

71 / 100

CEO Rating
Winner by 5%

Stan Chia

66 / 100

CEO Rating

Ticketmaster

Ticketmaster doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Vivid Seats

Employees at Vivid Seats rate their CEO, Stan Chia, 66/100. This score is 5% lower than the scores of Ticketmaster's CEO, Jared Smith. Employees in the Customer Support and Operations departments rate Stan Chia the highest.

CEO Score 71

CEO Score

CEO Score 66

Overall Culture 70

Overall Culture

Overall Culture 62

eNPS

-11

Gender Score 75

Gender Score

Gender Score 58

Diversity Score 72

Diversity Score

Diversity Score 75

Perk And Benefits 72

Perk And Benefits

Perk And Benefits 66

Professional Dev. 48

Professional Dev.

Professional Dev. 63

Overall Culture at Ticketmaster vs Vivid Seats

/ 100

Ticketmaster

Employees at Ticketmaster rate their Overall Culture a 70/100, with HR and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

/ 100

Vivid Seats

Employees at Vivid Seats rate their Overall Culture a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Ticketmaster70
Vivid Seats

Employee Net Promoter Score at Ticketmaster vs Vivid Seats

eNPS

Ticketmaster

48 Promoters 43%

24 Passives 21%

40 Detractors 36%

Employee Net Promoter Score
Winner by 18%

-11

eNPS

Vivid Seats

18 Promoters 33%

12 Passives 23%

24 Detractors 44%

Ticketmaster6
Vivid Seats

Gender Score at Ticketmaster vs Vivid Seats

/ 100

Ticketmaster

Employees at Ticketmaster rate their Gender Score a 75/100, with HR and Engineering as the two departments that rate their experience the highest.

Gender Score
Winner by 17%

/ 100

Vivid Seats

Employees at Vivid Seats rate their Gender Score a /100, with Customer Support as the department that rate their experience the highest.

Ticketmaster
Vivid Seats58

Diversity Score at Ticketmaster vs Vivid Seats

/ 100

Ticketmaster

Employees at Ticketmaster rate their Diversity Score a 72/100, with Customer Support and Engineering as the two departments that rate their experience the highest.

/ 100

Vivid Seats

Employees at Vivid Seats rate their Diversity Score a /100, with Customer Support as the department that rate their experience the highest.

Diversity Score
Winner by 3%

Ticketmaster72
Vivid Seats

Perk and Benefits Score at Ticketmaster vs Vivid Seats

/ 100

Ticketmaster

Employees at Ticketmaster rate their Perk and Benefits Score a 72/100, with Product and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

/ 100

Vivid Seats

Employees at Vivid Seats rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Ticketmaster
Vivid Seats66

Professional Development Score at Ticketmaster vs Vivid Seats

/ 100

Ticketmaster

Employees at Ticketmaster rate their Professional Development Score a 48/100, with Engineering as the department that rate their experience the highest.

/ 100

Vivid Seats

Employees at Vivid Seats rate their Professional Development Score a /100, with Operations as the department that rate their experience the highest.

Professional Development Score
Winner by 15%

Ticketmaster47
Vivid Seats

Leadership Culture Ratings vs Vivid Seats

Ticketmaster

70 / 100

Leadership Culture Ratings vs Vivid Seats
Winner by 8%

Vivid Seats

62 / 100

Ticketmaster rates % higher than Vivid Seats on Leadership Culture Ratings vs Vivid Seats Ratings based on looking at 481 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "How often do you get valuable feedback on how to improve at work?".

Ticketmaster70
Vivid Seats

Compensation Culture Ratings vs Vivid Seats

Ticketmaster

62 / 100

Compensation Culture Ratings vs Vivid Seats
Winner by 9%

Vivid Seats

53 / 100

Ticketmaster rates % higher than Vivid Seats on Compensation Culture Ratings vs Vivid Seats Ratings based on looking at 341 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Ticketmaster
Vivid Seats53

Team Culture Ratings vs Vivid Seats

Ticketmaster

77 / 100

Team Culture Ratings vs Vivid Seats
Winner by 10%

Vivid Seats

67 / 100

Ticketmaster rates % higher than Vivid Seats on Team Culture Ratings vs Vivid Seats Ratings based on looking at 266 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

Ticketmaster
Vivid Seats67

Environment Culture Ratings vs Vivid Seats

Ticketmaster

77 / 100

Environment Culture Ratings vs Vivid Seats
Winner by 11%

Vivid Seats

66 / 100

Ticketmaster rates % higher than Vivid Seats on Environment Culture Ratings vs Vivid Seats Ratings based on looking at 276 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Do you have a close friend at work?".

Ticketmaster78
Vivid Seats

Sentiment Culture Ratings vs Vivid Seats

Ticketmaster

72 / 100

Sentiment Culture Ratings vs Vivid Seats
Winner by 10%

Vivid Seats

62 / 100

Ticketmaster rates % higher than Vivid Seats on Sentiment Culture Ratings vs Vivid Seats Ratings based on looking at 355 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What makes you most happy at work?".

Ticketmaster72
Vivid Seats