Ticketmaster vs Vivid Seats | Comparably
Comparably
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VS
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Ticketmaster Claimed Company
EMPLOYEE
PARTICIPANTS
160
TOTAL
RATINGS
1473
Vivid Seats Claimed Company
EMPLOYEE
PARTICIPANTS
65
TOTAL
RATINGS
674

Ticketmaster vs Vivid Seats

Compare Ticketmaster versus Vivid Seats for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 160 employees and customers of Ticketmaster and 65 employees and customers of Vivid Seats.

Ticketmaster

Ticketmaster's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ticketmaster.

Vivid Seats

Vivid Seats's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Vivid Seats.

1.7/5
Product Quality
1.5/5
1.5/5
Pricing
1.5/5
1.5/5
Customer Service
1.5/5
-62
NPS Score
15%Promoters
8%Passive
77%Detractors

Net Promoter Score
Winner by 13

-75
NPS Score
11%Promoters
3%Passive
86%Detractors

See how Ticketmaster compares to its competitors

Ticketfly
StubHub
Eventbrite
Live Nation Entertainment
Front Gate Tickets
Etix
Primesport
Seaters
TicketCity
TicketIQ
Viagogo

See how Vivid Seats compares to its competitors

SeatGeek
Ticket Evolution
StubHub
TicketNetwork
Tickets.com

Working at Ticketmaster vs Working at Vivid Seats

Jared Smith Ticketmaster's CEO
70 / 100

CEO Rating
Winner by 4%

Stan Chia Vivid Seats' CEO
Stan Chia
66 / 100

CEO Rating

Ticketmaster

Ticketmaster doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Vivid Seats

Employees at Vivid Seats rate their CEO, Stan Chia, 66/100. This score is 4% lower than the scores of Ticketmaster's CEO, Jared Smith. Employees in the Customer Support and Operations departments rate Stan Chia the highest.

CEO Score 70
CEO Score
CEO Score 66
Overall Culture 70
Overall Culture
Overall Culture 62
6
eNPS
-11
Gender Score 75
Gender Score
Gender Score 58
Diversity Score 72
Diversity Score
Diversity Score 75
Perk And Benefits 71
Perk And Benefits
Perk And Benefits 66
Professional Dev. 49
Professional Dev.
Professional Dev. 63

Overall Culture at Ticketmaster vs Vivid Seats

70
/ 100
Ticketmaster

Employees at Ticketmaster rate their Overall Culture a 70/100, with HR and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

62
/ 100
Vivid Seats

Employees at Vivid Seats rate their Overall Culture a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

  • Ticketmaster70
  • Vivid Seats

Employee Net Promoter Score at Ticketmaster vs Vivid Seats

6
eNPS
Ticketmaster
48 Promoters 42%
25 Passives 22%
41 Detractors 36%

Employee Net Promoter Score
Winner by 17%

-11
eNPS
Vivid Seats
18 Promoters 33%
12 Passives 23%
24 Detractors 44%
  • Ticketmaster6
  • Vivid Seats

Gender Score at Ticketmaster vs Vivid Seats

75
/ 100
Ticketmaster

Employees at Ticketmaster rate their Gender Score a 75/100, with HR and Engineering as the two departments that rate their experience the highest.

Gender Score
Winner by 17%

58
/ 100
Vivid Seats

Employees at Vivid Seats rate their Gender Score a /100, with Customer Support as the department that rate their experience the highest.

  • Ticketmaster
  • Vivid Seats58

Diversity Score at Ticketmaster vs Vivid Seats

72
/ 100
Ticketmaster

Employees at Ticketmaster rate their Diversity Score a 72/100, with Customer Support and Engineering as the two departments that rate their experience the highest.

75
/ 100
Vivid Seats

Employees at Vivid Seats rate their Diversity Score a /100, with Customer Support as the department that rate their experience the highest.

Diversity Score
Winner by 3%

  • Ticketmaster72
  • Vivid Seats

Perk and Benefits Score at Ticketmaster vs Vivid Seats

71
/ 100
Ticketmaster

Employees at Ticketmaster rate their Perk and Benefits Score a 71/100, with Product and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 5%

66
/ 100
Vivid Seats

Employees at Vivid Seats rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

  • Ticketmaster72
  • Vivid Seats

Professional Development Score at Ticketmaster vs Vivid Seats

49
/ 100
Ticketmaster

Employees at Ticketmaster rate their Professional Development Score a 49/100, with Engineering as the department that rate their experience the highest.

63
/ 100
Vivid Seats

Employees at Vivid Seats rate their Professional Development Score a /100, with Operations as the department that rate their experience the highest.

Professional Development Score
Winner by 14%

  • Ticketmaster48
  • Vivid Seats

Leadership Culture Ratings vs Vivid Seats

Ticketmaster
70 / 100

Leadership Culture Ratings vs Vivid Seats
Winner by 8%

Vivid Seats
62 / 100

Ticketmaster rates % higher than Vivid Seats on Leadership Culture Ratings vs Vivid Seats Ratings based on looking at 486 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Does your manager seem to care about you as a person?".

  • Ticketmaster70
  • Vivid Seats

Compensation Culture Ratings vs Vivid Seats

Ticketmaster
61 / 100

Compensation Culture Ratings vs Vivid Seats
Winner by 8%

Vivid Seats
53 / 100

Ticketmaster rates % higher than Vivid Seats on Compensation Culture Ratings vs Vivid Seats Ratings based on looking at 344 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Do you believe you're paid fairly?".

  • Ticketmaster61
  • Vivid Seats

Team Culture Ratings vs Vivid Seats

Ticketmaster
77 / 100

Team Culture Ratings vs Vivid Seats
Winner by 10%

Vivid Seats
67 / 100

Ticketmaster rates % higher than Vivid Seats on Team Culture Ratings vs Vivid Seats Ratings based on looking at 269 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "How would you rate the quality of your coworkers?".

  • Ticketmaster77
  • Vivid Seats

Environment Culture Ratings vs Vivid Seats

Ticketmaster
77 / 100

Environment Culture Ratings vs Vivid Seats
Winner by 11%

Vivid Seats
66 / 100

Ticketmaster rates % higher than Vivid Seats on Environment Culture Ratings vs Vivid Seats Ratings based on looking at 279 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What needs to change to make the company culture better?".

  • Ticketmaster77
  • Vivid Seats

Sentiment Culture Ratings vs Vivid Seats

Ticketmaster
71 / 100

Sentiment Culture Ratings vs Vivid Seats
Winner by 9%

Vivid Seats
62 / 100

Ticketmaster rates % higher than Vivid Seats on Sentiment Culture Ratings vs Vivid Seats Ratings based on looking at 361 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What would you most like to see improved at your company?".

  • Ticketmaster72
  • Vivid Seats

See how Ticketmaster compares to its competitors

See how Vivid Seats compares to its competitors