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I currently work for Hotel Indigo Harrisburg Hershey. We have been without a management team since we reopened after lockdown and Areya Management has been dragging their feet to find one. Business has picked up for the summer and we are short-staffed and Areya can only complain about overtime.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
We feel safe around each other, I think. We can open up and vent with one another.
Was läuft falsch und wie kann es verbessert werden?
Areya Management needs to get it together and help out rather than taking vacations, demanding the bar and pool be open for a friend's wedding coming in, or comping their personal baby shower while, again, we are still understaffed without a management team.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
I am the night auditor, and I work alone. No shuttle driver. No security. I have to leave the desk to pick up and drop off flight crews, and am often greeted with irate guests when I return. When I email Areya my concerns they do not respond.
Was braucht das Führungsteam, um besser zu werden?
Our current Interim General Manager was originally the Director of Sales, she had all the jobs of the management team thrust upon her upon the Indigo reopening. Two months ago she told Areya she didn't want to be the Interim GM anymore, but they couldn't seem to care less.
Was sind einige der besten Dinge an Ihrem Team?
Considering the four full-time people who opened the hotel back up are pretty much there because if anyone left they'd feel terrible for leaving the others to fill in the gap, I love the conviction of my coworkers, and I feel terrible that we've all had to go through this.
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