IHG Competitors | Comparably
IHG Claimed Company
"InterContinental Hotels Group owns, manages, franchises, and leases hotels and resorts." read more
EMPLOYEE
PARTICIPANTS
1353
TOTAL
RATINGS
9115
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IHG Competitors

IHG competitors include Hyatt, Belmond Ltd., Marriott, Hilton and Wyndham Worldwide Corp. IHG ranks 4th in CEO Score on Comparably vs its competitors. See below how IHG compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
5th
Diversity Rank
5th
Product Quality
4th
NPS Rank
5th
Pricing Rank
4th
Customer Service
4th

IHG Competitors at a Glance

Product Quality Score Comparison

IHG Ranks 4th in Product Quality Score

432 Customers rate IHG's Product Quality Score a 3.6/5, which ranks it 4th against its competitors, below Hilton.

  1. 1st
    Belmond Ltd.
    4.1 / 5
  2. 2nd
    Hyatt
    4.1 / 5
  3. 3rd
    Hilton
    3.8 / 5
  4. 4th
    IHG
    3.6 / 5
  5. 5th
    Marriott
    3.5 / 5
  6. 6th
    Wyndham Worldwide Corp
    2 / 5
Product Quality Score Comparison
RankCompany Score
1Belmond Ltd.83
2Hyatt82
3Hilton77
4IHG72
5Marriott71
6Wyndham Worldwide Corp40
NPS Comparison

IHG Ranks 5th in Net Promoter Score

542 Customers rate IHG's Net Promoter Score a 14, which ranks it 5th against its competitors, below Marriott. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend IHG to a friend?”.

  1. 1st
    Hyatt
    32
  2. 2nd
    Hilton
    26
  3. 3rd
    Belmond Ltd.
    25
  4. 4th
    Marriott
    15
  5. 5th
    IHG
    14
  6. 6th
    Wyndham Worldwide Corp
    -49
NPS Comparison
RankCompany Score
1Hyatt32
2Hilton26
3Belmond Ltd.25
4Marriott15
5IHG14
6Wyndham Worldwide Corp-49
Pricing Score Comparison

IHG Ranks 4th in Pricing Score

397 Customers rate IHG's Pricing Score a 3.5/5, which ranks it 4th against its competitors, below Hilton.

  1. 1st
    Hyatt
    3.9 / 5
  2. 2nd
    Belmond Ltd.
    3.9 / 5
  3. 3rd
    Hilton
    3.7 / 5
  4. 4th
    IHG
    3.5 / 5
  5. 5th
    Marriott
    3.4 / 5
  6. 6th
    Wyndham Worldwide Corp
    2 / 5
Pricing Score Comparison
RankCompany Score
1Hyatt79
2Belmond Ltd.78
3Hilton74
4IHG70
5Marriott69
6Wyndham Worldwide Corp41
Customer Service Comparison

IHG Ranks 4th in Customer Service

371 Customers rate IHG's Customer Service a 3.5/5, which ranks it 4th against its competitors, below Hilton.

  1. 1st
    Belmond Ltd.
    4.1 / 5
  2. 2nd
    Hyatt
    4 / 5
  3. 3rd
    Hilton
    3.8 / 5
  4. 4th
    IHG
    3.5 / 5
  5. 5th
    Marriott
    3.4 / 5
  6. 6th
    Wyndham Worldwide Corp
    2.3 / 5
Customer Service Comparison
RankCompany Score
1Belmond Ltd.82
2Hyatt80
3Hilton76
4IHG71
5Marriott68
6Wyndham Worldwide Corp47
Overall Culture Score Comparison

IHG Ranks 5th in Overall Culture Score

1353 Employees rate IHG's Overall Culture a 64/100, which ranks it 5th against its competitors, below Hilton. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Hyatt
    78 / 100
  2. 2nd
    Belmond Ltd.
    70 / 100
  3. 3rd
    Marriott
    67 / 100
  4. 4th
    Hilton
    64 / 100
  5. 5th
    IHG
    64 / 100
  6. 6th
    Wyndham Worldwide Corp
    57 / 100
Overall Culture Score Comparison
RankCompany Score
1Hyatt78
2Belmond Ltd.70
3Marriott67
4Hilton64
5IHG64
6Wyndham Worldwide Corp57
eNPS Comparison

IHG Ranks 4th in Employee Net Promoter Score

1070 Employees rate IHG's Employee Net Promoter Score a -2, which ranks it 4th against its competitors, below Marriott. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at IHG to a friend?”.

  1. 1st
    Hyatt
    35
  2. 2nd
    Belmond Ltd.
    35
  3. 3rd
    Marriott
    6
  4. 4th
    IHG
    -2
  5. 5th
    Hilton
    -7
  6. 6th
    Wyndham Worldwide Corp
    -36
eNPS Comparison
RankCompany eNPS
1Hyatt35
2Belmond Ltd.35
3Marriott6
4IHG-2
5Hilton-7
6Wyndham Worldwide Corp-36
Gender Score Comparison

IHG Ranks 5th in Gender Score

58 Employees rate IHG's Gender Score a 61/100, which ranks it 5th against its competitors, below Marriott. The Gender Score tracks how positively women rate their experience at IHG.

  1. 1st
    Hyatt
    79 / 100
  2. 2nd
    Hilton
    69 / 100
  3. 3rd
    Wyndham Worldwide Corp
    67 / 100
  4. 4th
    Marriott
    66 / 100
  5. 5th
    IHG
    61 / 100
Gender Score Comparison
RankCompany Score
1Hyatt79
2Hilton69
3Wyndham Worldwide Corp67
4Marriott66
5IHG61
Diversity Score Comparison

IHG Ranks 5th in Diversity Score

60 Employees rate IHG's Diversity Score a 61/100, which ranks it 5th against its competitors, below Wyndham Worldwide Corp. The Diversity Score tracks how positively diverse employees rate their experience at IHG.

  1. 1st
    Hyatt
    78 / 100
  2. 2nd
    Hilton
    70 / 100
  3. 3rd
    Marriott
    68 / 100
  4. 4th
    Wyndham Worldwide Corp
    68 / 100
  5. 5th
    IHG
    61 / 100
Diversity Score Comparison
RankCompany Score
1Hyatt78
2Hilton70
3Marriott68
4Wyndham Worldwide Corp68
5IHG61
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