IHG Outlook Employee Reviews | Comparably
IHG Empresa Reclamada
"InterContinental Hotels Group owns, manages, franchises, and leases hotels and resorts." leer más
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IHG Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Customer service. Trying to make everyone welcome.

Revisión Review del Departamento de Customer Success · Publicado hace 8 meses

My partners are my friends

Revisión Publicado hace 8 meses

Lately, I've been scheduled on the night shift (Audit) and I enjoy working by myself - no GM around.

Revisión Review del Departamento de Operaciones · Publicado hace 10 meses

Autonomy and ability to build in alignment with the GM

Revisión Publicado hace un año

When guests are nice and check in and don't cause problems or want freebies all the time. It's awful when guest just want free services ...

Revisión Publicado hace un año

Completing my task knowing it was done right

Revisión Review del Departamento de Customer Success · Publicado hace un año

The customers smiles. Seeing the enjoyment in their happiness we bring

Revisión Publicado hace un año

every day is a new day and has different story and challenges every day and good co workers

Revisión Publicado hace un año

Helping guests treating them with respect

Revisión Publicado hace 2 años

When we are in meeting conversation with my team mates

Revisión Publicado hace 2 años

feeling of DE & I and have a chance to room to grow

Revisión Publicado hace 2 años

Listen staff and have managers positive thinking

Revisión Publicado hace 2 años

interesting and grooming as developer

Revisión Publicado hace 2 años

My job is enjoyable to me

Revisión Publicado hace 2 años

Getting compliments From happy guests

Revisión Publicado hace 2 años

My coworkers, as well as getting to know and helping guests.

Revisión Publicado hace 2 años

can share job, manager help us if we had been difficult

Revisión Publicado hace 3 años

When costumers are satisfied and are friendly

Revisión Publicado hace 3 años

Interacting with guests and staff

Revisión Publicado hace 3 años

Feeling at home and being comfortable in my position

Revisión Publicado hace 3 años

¿Qué está mal y cómo se puede mejorar?

Change the racest in the management

Revisión Publicado hace 2 meses

Training has to be provided.

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

Room are not cleaned or inspected right, management talks nastily to employees and customers

Revisión Publicado hace 2 años

They hate holiday inn took over

Revisión Publicado hace 2 años

A better schedule better pay or more hours. We are under valued

Revisión Publicado hace 3 años

maintenance department needs to improve big time! Elevator has been up and down now for well over 4 months with the employees with no experience at all including myself sent into the room with the switchboard left uncovered and overheating constantly do a master reset to rescue guests over and over

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Our manager is extremely aggressive after corporate visits and does not talk to us on even ground, refuses to listen to our issues, plays favorites with coworkers.

Revisión Publicado hace 3 años

No one does as there supposed to it's like being in high school again

Revisión Publicado hace 3 años

Hostile environment made by current GM

Revisión Publicado hace 3 años

One employee in general causing drama

Revisión Publicado hace 4 años

Management need to get off Thier arses and stop expecting everyone go 1000 mph doing Thier jobs

Revisión Publicado hace 4 años

New management lack of teamwork and act as if they didn't know the position they are there far SMH

Revisión Publicado hace 4 años

make the employee happy to make the customer happy

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

To many things to list. From maintenance, housekeeping, breakfast, public areas, pool, operations, front desk, laundry, staff, management, health and safety

Revisión Publicado hace 4 años

I have 0 respect for managemt. The only thing they care about is leaving.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

Poor leadership. Some workers are too comfortable.

Revisión Publicado hace 5 años

No more CC fraud better house keeping and general manager.

Revisión Review del Departamento de Administración · Publicado hace 5 años

Honestly there is a lot that is going wrong however most of it regards to being understaffed and management

Revisión Publicado hace 5 años

Areya Management needs to get it together and help out rather than taking vacations, demanding the bar and pool be open for a friend's wedding coming in, or comping their personal baby shower while, again, we are still understaffed without a management team.

Revisión Publicado hace 5 años

Make it a no tolerance policy

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

¿Qué es lo que más te gusta de tu empresa?

The portfolio of brands gives it power.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 8 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

How they give direction from SVP level and down.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 8 años

Review Sentiment at IHG

65
65%
35
35%

About IHG's Outlook

C+
68/100

Where This Score Ranks IHG's Outlook

TOP
50%

In the Top 50% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

4th

4th place versus 5 competitors rated on Comparably

IHG's Outlook is scored a C+ by 1945 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” IHG's Outlook score helps to boost their overall culture score, due partly to the fact that the Product department’s positive scores help Outlook to be one of IHG's stronger culture attributes. Use the filters below to understand IHG employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 12 days ago.

Rate Outlook the Highest

  • Department - Product
    +23%
  • Ethnicity - Asian or Pacific Islander
    +9%
  • Department - Finance
    +6%

Rate Outlook the Lowest

  • Department - Customer Success
    -26%
  • Department - Admin
    -22%
  • Ethnicity - African American/Black
    -19%

How IHG's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1342 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

57
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico26%
Bueno29%
Neutral30%
Malo9%
Terrible6%
How do your customers perceive your company?
AnswerPercent
67%
No33%
Are you typically excited about going to work each day?
×
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