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IHG Company Culture
IHG Culture
This score is derived from employee ratings & reviews3.1/5
IHG's Overall Culture is rated C-
Top Rated Culture Dimensions
Office Culture
BCEO Rating
B-Professional Development
B-Retention
C+eNPS
C+IHG CEO
Top 40%Top 40% of Similar Size Companies on Comparably
Keith Barr
70 /100
See More
Diversity at IHG
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Diverse employees at IHG have rated Professional Development, Environment, and CEO Rating as the highest categories they have scored
Women at IHG
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-
Women at IHG have rated Office Culture, Team, and Environment as the highest categories they have scored
IHG eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
0
IHG employees are 0% more likely to recommend IHG as a great place to work
| 42% | Promoters |
|---|---|
| 16% | Passives |
| 42% | Detractors |
Working at IHG
Working at IHG is rated below average by 1349 employees, across various culture dimensions. IHG employees rate Office Culture highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting IHG’s culture in the Bottom 35% compared to similar sized companies on Comparably. See below in detail how working at IHG was rated by employees.
Overall Company Culture at IHG
C-
Overall Company Culture at IHG is rated C-
Last updated today
Bottom
35%
IHG ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
IHG Employee Reviews
Out of 725 IHG employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping IHG improve their work culture.
| Positive Reviews | 66% |
|---|---|
| Constructive Feedback | 34% |
Positive Reviews From IHG Employees
- What makes you most happy at work?Customer service. Trying to make everyone welcome.
- What is the best part about your compensation package?monthly salary and benefits extended
- What do you like best about the leadership team?understanding, caring, expert in their job
Constructive Feedback From IHG Employees
- Why do you feel undervalued and what would make you feel better about your compensation?To be compensated plan and simple
- Why do you feel undervalued and what would make you feel better about your compensation?Could be better however, job satisfaction and colleagues to work with are absolutely paramount
- What needs to change to make the company culture better?Everything in IHG current culture, set a new pathway
IHG Company Information
IHG Company Overview
"InterContinental Hotels Group owns, manages, franchises, and leases hotels and resorts."
IHG Mission, Vision & Values
IHG Mission & Values
At IHG®, our purpose is to create Great Hotels Guests Love® by providing True Hospitality for everyone.
IHG Vision Statement
Our Vision is to become one of the world s great companies. For us this means having great brands which lie at the heart of Great Hotels Guests Love.
| Headquarter | United States of America |
|---|---|
| Website | www.ihgplc.com/ |
| Founding Date | 2003 |
| Company Status | Public |
IHG Competitors
IHG competitors include Hyatt, Belmond Ltd., Marriott, and Hilton. IHG ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how IHG compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
IHG Employees
1349 employees at IHG have reviewed IHG across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 1349 IHG employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at IHG are mostly dissatisfied with their total compensation at IHG, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at IHG are generally satisfied with their team. 1349 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at IHG are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at IHG believe the environment at IHG is positive. Most Participants believe the pace of work at IHG is moderate. About 70% of the employees at IHG work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at IHG are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
IHG employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at IHG report the work pace is moderate
Work Pace
A Day in the Life
73% of IHG employees look forward to interacting with their team every day
Coworkers
A Day in the Life
IHG employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
75% of IHG employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
IHG employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
52% of IHG employees call their work environment positive
Environment
Joining IHG - Employee Onboarding
The prevailing opinion from employees about joining IHG is that the company was prepared on their first day. IHG employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
IHG KPIs and OKRs
At IHG 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of IHG's KPIs and OKRs is essential for its success. Out of 9 IHG employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
IHG CEO & Leadership
IHG CEO - Keith Barr
70 /100
Keith’s approval rate is just above average, putting Keith in the Top 40% of all CEOs of similar-sized companies on Comparably. Keith Barr is well regarded by employees for the Office Culture IHG offers, and ranks among the Top 25% of CEOs by employees in that category. Keith is most liked by employees in the Finance department and employees in the Product department. However, employees in the Customer Success department have a slightly unfavorable view of the CEO. When compared to IHG’s competitors, Keith Barr ranks just above Hilton’s CEO Christopher Nassetta. With Keith’s leadership, IHG employee respondents are most happy about their Office Culture and Professional Development. Keith was rated slightly below average for Compensation.
IHG Leadership
The IHG Executive Team is rated a “C” and led by CEO Keith Barr, Vice President Global Revenue Management Strategy Brian Hicks, and Vice President Global Sales Operations & Enablement Brian King
Keith Barr CEO / President
Keith Barr serves as the CEO / President of IHG.
Brian Hicks Vice President Global Revenue Management Strategy
Brian Hicks serves as the Vice President Global Revenue Management Strategy of IHG.
Brian King Vice President Global Sales Operations & Enablement
Brian King serves as the Vice President Global Sales Operations & Enablement of IHG.
Christian Hempell Senior Vice President, Global Loyalty and Partnerships
Christian Hempell serves as the Senior Vice President, Global Loyalty and Partnerships of IHG.
Cynthia Czabala Vice President, Enterprise Information Solutions
Cynthia Czabala serves as the Vice President, Enterprise Information Solutions of IHG.
David Jordan SVP & Chief Information Security Officer
David Jordan serves as the SVP & Chief Information Security Officer of IHG.
Derek DeCross Senior Vice President, Global Sales
Derek DeCross serves as the Senior Vice President, Global Sales of IHG.
Eric Pearson Chief Commercial & Technology Officer
Eric Pearson serves as the Chief Commercial & Technology Officer of IHG.
Joel Eisemann Chief Development Officer, The Americas
Joel Eisemann serves as the Chief Development Officer, The Americas of IHG.
IHG Salaries
How much does IHG pay?
How much do people at IHG get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at IHG is $129,033, or $62 per hour, while the estimated median salary is $121,032, or $58 per hour.
At IHG, the highest paid job is a Director of Sales at $229,563 annually and the lowest is a CS Rep at $44,984 annually. Average IHG salaries by department include: Customer Support at $68,311, Engineering at $141,405, Sales at $149,727, and Marketing at $108,936. Half of IHG salaries are above $121,032.
446 employees at IHG rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 1325 ratings) while 424 employees at IHG rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 432 ratings).
Salaries contributed from IHG employees include job titles like Lead Engineer, Senior Developer, Project Manager- Tech, and Product Manager. Comparably data has a total of 5 salary records from IHG employees.
Last updated a day ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $70k | $70k | 1st Percentile |
17th Percentile $92k | $92k | 17th Percentile |
33rd Percentile $120k | $120k | 33rd Percentile |
50th Percentile $178k | $178k | 50th Percentile |
67th Percentile $240k | $240k | 67th Percentile |
83rd Percentile $273k | $273k | 83rd Percentile |
100th Percentile $304k | $304k | 100th Percentile |
$129,033*
Average Compensation
$121,032*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
IHG Salaries by City
IHG Salaries by Department
Diversity & Inclusion at IHG
Diverse employees at IHG score the company 62/100 across various culture categories, placing IHG in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at IHG across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
IHG Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
IHG PTO
IHG's PTO and Vacation policy typically gives 15-20 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is IHG's 3rd most important benefit besides Healthcare when ranked by employees, with 20% of employees saying it is the most important benefit. IHG's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
IHG Careers
IHG Jobs
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Overview of Candidates Interested in IHG on Comparably
Candidates By Department
All Industries | 27% | |
|---|---|---|
Sales | 20% | |
Engineering | 17% | |
IT | 13% | |
Operations | 7% | |
Other | 17% |
Candidates By Location
Atlanta | 23% | |
|---|---|---|
Washington | 13% | |
Los Angeles | 13% | |
New York City | 10% | |
Beverly Hills | 3% | |
Other | 37% |
Frequently Asked Questions regarding IHG
Who is the CEO of IHG?
IHG CEO is Keith Barr, their score by employees is 70
What is the salary for Account Executive in IHG?
Account Executive average salary in the US is 47k
What are the salaries in the Design in IHG?
The average salaries for Design in IHG is 127k
Who are IHG competitors?
IHG main competitors are Hyatt, Belmond Ltd., Marriott, Hilton
What are the benefits at IHG?
IHG perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan, Tuition Reimbursement, Employee Stock Purchase Plan, Work From Home Policy & Unique Office Space
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