IHG Employee Reviews
Out of 725 IHG employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping IHG improve their work culture.
What does the leadership team need to get better at?
Work life balance for employees
Addressing concerns and paying more attention to things that take place in the workplace. More overall structure and better hiring processes.
Understanding that we are not robots and that we shouldnt be talked down to
Everything for to long I have complained an nothing ever changes.
communication and need manager training, managers need to seperate friendship from work between employees and guest alike. this is a big problem at this hotel and stop hiring illegal people that work off the book 7 days a week and pay no taxes and are not in the system for payroll.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Could be better however, job satisfaction and colleagues to work with are absolutely paramount
No leadership, would be best to leave.
My general manager is forcing me into working a day that I've never been able to work from the day I was hired she's hardly ever in the store
Review from Operations Dept
More pay. Sick pay and benefits
To be compensated plan and simple
What do your coworkers need to improve and how could you work together better?
Working and comunicating with each other.
Review from Operations Dept
Everyone was hired for didferent things. We should all do what were supposed to and not worry about everyone elses buisness but our own
The ones who work with me are fine. It is the higher up that's are the problem
Staff meetings, which we never have, even after multiple employees requested one. Proper training which is never given. I had 1 night training before i was then left alone to now learn the business and system by myself.
Review from Sales Dept
Not being snarky and trying to micro manage others.
What needs to change to make the company culture better?
Everything in IHG current culture, set a new pathway
Managers with prior hoktel management experience in the Holiday Inn culture.
Only chenge GM&head of departmaent everything is better
Talk to people with respect and everyone pull their weight
A new management face for the company
What would you improve about your company's interview process?
Better judgement of character. Needs to be a little more strict
there was no interview. I was hired through a family member.
Review from Sales Dept
Maken sure the had past experiences
Train more thoroughly and efficiently
Proper prepareation are needed. Thanks.
What's going wrong and how can it be improved?
Training has to be provided.
Review from Operations Dept
Room are not cleaned or inspected right, management talks nastily to employees and customers
They hate holiday inn took over
A better schedule better pay or more hours. We are under valued
maintenance department needs to improve big time! Elevator has been up and down now for well over 4 months with the employees with no experience at all including myself sent into the room with the switchboard left uncovered and overheating constantly do a master reset to rescue guests over and over
Review from Sales Dept
What would you most like to see improved at your company?
How they give direction from SVP level and down.
Review from Marketing Dept