American Express Outlook Employee Reviews | Comparably
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"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." leer más
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American Express Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

When someone listens and give feedback

Revisión Publicado hace 2 años

Interacting with customers that need my help and work friends.

Revisión Publicado hace 2 años

Helping account holders feel comfortable with their security

Revisión Publicado hace 2 años

Great culture, good compensation and wonderful people

Revisión Publicado hace 3 años

The culture and the people

Revisión Publicado hace 3 años

Having the flexibility to work from at home

Revisión Publicado hace 3 años

work life balance and coworkers

Revisión Publicado hace 3 años

Being respected and working under a manager amd a team that is not toxic .

Revisión Publicado hace 3 años

Working from home for life

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

The perks and flexibility in many areas of work life

Revisión Publicado hace 4 años

You have all the tools you need available and you have tons of info and data to read and investigate

Revisión Publicado hace 4 años

The culture in inclusion and diversity

Revisión Publicado hace 4 años

satisfactory work and good team and leaders

Revisión Publicado hace 4 años

Being able to interact with Leadership the same way I do with colleagues

Revisión Publicado hace 4 años

Long term working relationships that have turned into friendships

Revisión Publicado hace 4 años

Growth opportunities. Continuous learning. And of course competitive colleagues so you to tend to learn from them

Revisión Publicado hace 4 años

Knowing that I will be paid every 2 weeks. I liked how I am not stressed out at work. However, I wish my talent can be better utilized.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

Everyone is equally respected, irrespective of designation & hierarchy

Revisión Publicado hace 4 años

Happy and appreciative card members

Revisión Publicado hace 4 años

autonomy to do the right thing

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

¿Qué está mal y cómo se puede mejorar?

Customer service seems less motivated

Revisión Review del Departamento de IT · Publicado hace 3 años

Lack of leadership direction - they can't make up their minds. Systems and processes are convoluted and nobody understands how things work.

Revisión Publicado hace 4 años

That they are currently being investigated for fraudulent practices against small businesses would lead me to believe that a full overhaul of leadership is in order.

Revisión Publicado hace 5 años

Unrealistic goals and expectations of what we can accomplish given our roles and the areas that our out of our control

Revisión Publicado hace 7 años

Think about the individuals and not just your balance sheet

Revisión Review del Departamento de Legal · Publicado hace 8 años

Way too many cutbacks impacting employee morale. Even if you feel appreciated by your direct leader you know deep down that their leadership couldn't care less about you as an employee.

Revisión Review del Departamento de Legal · Publicado hace 8 años

The passive aggressive overall demeanor really negatively affects the morale. I think we need more transparency and also more understanding.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

IT delivery, Decision making, Treat employees as something other than a drain on the company.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

The annual performance process is very partial as the boss will always need to find a low performer relative to others, regardless of their contribution and throw them under the bus!

Revisión Review del Departamento de IT · Publicado hace 8 años

American Express gives you so much vacation which is awesome, however you can never get time off. Also the bonus structure is not fare for the employer. AMX just doesn’t want to pay bonuses

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Technologies delivery going wrong. Broken processes.

Revisión Review del Departamento de Ingienería · Publicado hace 8 años

Give managerial positions to people considering experience and talent for it

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

Many people are negative, leadership is stressed, and the demands for performance tend to be unrealistic.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

More honest culture with rewards based around teamwork and development. Everyone is out for themselves and have no incentive to develop

Revisión Review del Departamento de Finanzas · Publicado hace 9 años

I feel a bit of a drag getting out of bed and spending the bulk of my time on meaningless tasks most of the day

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

Streamlined process and less beurocracy

Revisión Review del Departamento de Ingienería · Publicado hace 10 años

¿Qué es lo que más te gusta de tu empresa?

The job itself is very rewarding

Revisión Publicado hace 6 años

values & culture. It is also a very friendly company.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 8 años

Incompetence of management never gets punished

Revisión Review del Departamento de IT · Publicado hace 8 años

The benefits

Revisión Publicado hace 9 años

People

Revisión Review del Departamento de Producto · Publicado hace 9 años

Really smart talent!

Revisión Publicado hace 9 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

I would like to have improved salary structure.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 8 años

Leadership

Revisión Review del Departamento de Producto · Publicado hace 9 años

Less hierarchical...faster decisions

Revisión Publicado hace 9 años

Review Sentiment at American Express

73
73%
27
27%

About American Express' Outlook

B
74/100

Where This Score Ranks American Express' Outlook

TOP
30%

In the Top 30% of 1226 similar size companies on Comparably

TOP
35%

In the Top 35% of 572 companies in New York

4th

4th place versus 5 competitors rated on Comparably

American Express' Outlook is scored a B by 1287 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” American Express' Outlook score helps to boost their overall culture score, due partly to the fact that the Admin department’s positive scores help Outlook to be one of American Express' stronger culture attributes. Use the filters below to understand American Express employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 24 days ago.

Rate Outlook the Highest

  • Department - Admin
    +12%
  • Department - HR
    +12%
  • Experience - 3 to 6 Years
    +11%

Rate Outlook the Lowest

  • Department - Legal
    -18%
  • Gender - Non-Binary
    -16%
  • Ethnicity - Other
    -12%

How American Express' Outlook Score is Calculated

FILTER RATINGS BY

Results from 753 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

78
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico37%
Bueno41%
Neutral16%
Malo4%
Terrible2%
How do your customers perceive your company?
AnswerPercent
68%
No32%
Are you typically excited about going to work each day?
×
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