American Express Leadership Employee Reviews
What do you like best about the leadership team?
What I like best about my leadership team is their empathy, support, and genuine commitment to the well-being of everyone they lead. They communicate openly, listen actively, and create an environment where I feel valued, respected, and motivated to do my best work.
Trusting and allows for growth while also readily providing support
Understanding And correct. Treats everyone equally
Great Support from the team.
Review from Customer Support Dept
The ability to guide and allow us to demonstate our skill and take ownership
Genuine and authentic leadership team
Their accessability and visibility among us
They listen the best they can
Nothing really i dont know them well
Engaging, productive, motivating, skilled and technical
The leadership team was extremely talented. They all treated me well and showed me dignity and respect.
Review from Business Development Dept
Super smart and dedicated to building a best-in-class stack
great team of people in this company they care for your success.
Open minded, collaborative - NA
Very professional but also very chill and friendly.
Very colleague oriented approach overall
Candid and foster great culture / work life balance
Make you grow along with them with ample opportunities
Empowering, encouraging, supportive, helpful, willing
They listen to you and always make time for you. You are heard here
What does the leadership team need to get better at?
Terrible, did not know what she was doing, and depended on her friends in the dept to do her job.
They need to stop being bigots and treat and respect their employees
Review from Business Development Dept
Providing clear instructions and information. Organization. Writing things down.
Everything just a bad team
Everything to be honest. So much work needs to be done for improvement especially communication
Focus on getting things done
Review from Engineering Dept
Most leaders don't no know anything meaningful. They go to meetings and read decks others wrote for them. They are taught by those who reports to them. How are they suppose to guide and lead then?
Seeing the people in the organization and not just the numbers.
True meaning of Diversity, Inclusion, and belonging. nepotism and micro aggression are real and while widely known, HR leadership turns a blind eye.
Caring about their team vs managing up
Less reacting and more strategic planning
Being honest and including employees in the decision making policies that effect them directly
Review from Operations Dept
Understanding the real day to day challenges and issues of the "worker bees". They're hung up on reports and statistics and out of touch with the front line work and issues.
Developing teams and bringing them together
Review from IT Dept
Communicating effectively, stop treating people like numbers on a spreadsheet
Review from Legal Dept
Making decisions quickly and innovating
Review from Legal Dept
Need better supervisory team on the floor.
Review from Customer Support Dept
Be more supportive of employees
Review from IT Dept
Be a leader for her employees
Review from Sales Dept
Descision Making. Improving IT Delivery process.
Review from Engineering Dept