American Express Team Employee Reviews | Comparably
American Express Claimed Company
"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more
EMPLOYEE
PARTICIPANTS
802
TOTAL
RATINGS
7481
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American Express Team Employee Reviews

What are some of the best things about your team?

Friendly. Eager to learn and help each other

A lot cordination trust empathy respect integerity

Collaborative team and great people

We all work as a team ans I love that

Smart people and kind c

I sont know them well enough

They all are very cooperative and never give up no matters what the situation is.

Communication and openess among different levels of the team

They work well together and are friendly

my team is highly collaborative, resilient and supportive.

They are all very personable and I make friends easily with the people I surround myself with.

Review from Business Development Dept

All are well educated and helpful

Supportive, Knowledgeable, Welcoming, Calm, Kind

Everyone is understanding and helpful.

We are fun, creative, and always find a way to win

Everyone works as a team and look after each other

Overall culture and trust in one another

Helpful, educated, willing, friendly, great!

Very productive use of time

Everyone is ready to support each other

What do your coworkers need to improve and how could you work together better?

Many Amex employees have been there for a long, long, time. They survive by keeping their heads down, don't challenge their leaders or the system and just drone on. They don't retain the best quality folks. The smarter people eventually leave for Amazon, MC, VISA, etc.

Better time management and stronger communication skills.

We are just disjointed, which is a product of management and leadership. But I work with incredibly intelligent and highly motivated people at my level.

co-workers need to respond better and work more collaboratively

Review from Finance Dept

Communicate better with other teams and getting rid of silos

Review from Operations Dept

Silos, the whole company works in silos. Not effective.

Review from Legal Dept

Employees in NYC make those working in other locations feel second class. They tend to take credit on the backs of others in non NYC locales.

Review from Legal Dept

There’s a meeting to prepare for the meeting, to go to the meeting. Then there’s the actual meeting. Then a meeting after the meeting. Then a meeting to talk about the last meeting and then a meeting before the last meeting. You barely have time to do actual work.

Review from Finance Dept

All teams work in silos. No collaboration between cross-functional teams.

Review from Engineering Dept

People need to work as a team instead of trying to make themselves look better problem is they aren't rewarded for teamwork

Review from Finance Dept

Review Sentiment at American Express

74
74%
26
26%

About American Express' Team

B
74/100

Where This Score Ranks American Express' Team

TOP
35%

In the Top 35% of 1239 similar size companies on Comparably

TOP
50%

In the Top 50% of 571 companies in New York

2nd

2nd place versus 5 competitors rated on Comparably

American Express' team score is currently ranked in the Top 35% of similar sized companies on Comparably and placed 2nd among its competitors. 77% of American Express employees look forward to interacting with coworkers while 59% believe their company meetings are effective. Among the various teams at American Express, the Customer Support department ranks the highest in team score.

Rate Team the Highest

  • Experience - 3 to 6 Years
    +11%
  • Department - Customer Support
    +7%
  • Tenure - 5 to 10 Years
    +6%

Rate Team the Lowest

  • Gender - Non-Binary
    -41%
  • Department - Legal
    -21%
  • Experience - Entry Level
    -16%

How American Express' Team Score is Calculated

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Results from 319 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

78
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes59%
No41%
Are your company's meetings effective?
AnswerPercent
Yes77%
No23%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes31%
No69%
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