B-
69/100
American Express Claimed Company
"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more
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American Express Environment Employee Reviews
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Positive
Constructive
What is most positive about the culture and environment at your company?
If you get in the right department your work life can be better balanced.
Colleagues helping each other out
Great culture, wonderful people, amazing perks
Colleagues at American Expressed are encouraged to bring their "Whole Self" to work. Leadership strives to ensure all lifestyles are represented. There are numerous colleague networks that address those values.
For the most part , Ive had a positive experience with the exception of Centurion as that it is where all my issues started . There needs to be trainers that actually know Centurion as mines did not work in Centurion at all . I endured workplace bullying here which i am now having to seek therapy .
I enjoy being around bright people and I think my co-workers are among the brightest.
Review from Business Development Dept
Great culture and values here
Review from Customer Support Dept
People first. Good benefits and positive attitudes
Inclusive and diverse environment to work at
Good people around me ...
Diversity and inclusion plays a big part on our values
Work life balance and flexibilty of work hours
Most positive that there is continuous learning. You learn new everyday
The leadership principle of "bring others along" makes American Express a positive environment.
Review from Engineering Dept
Members are always focused on finding solutions
We work from home often.
Diverse, authentic and supportive. Focussed on development
totally laid back work culture
Provides feedback for career growth. Promotes work life balance
I bonded very well the on my department.
What needs to change to make the company culture better?
Politocal racial unfair favouritism .
listen to the managers and colleagues more
Review from Engineering Dept
There needs to be a leadership overhaul, bring in people that are innovative and understand how to build a positive and Agile organization not rely on controlling legacy leaders to change it - they can't.
Respect and inclusion. Systematic bias is very well engrained and the system grows toxic leaders. The voice of colleagues don’t matte
realistic timelines and willingness to stay the course for an iteration
An understanding of the leadership behaviors that contribute to a great culture.
Focus on the bigger picture. Too much is flowing down to the front lines, without thought to how it impacts our productivity and ability to truly impact the company. Leadership needs to be more in touch with the field and what is going on at a day to day basis.
delegation or work needs to be distributed better
Review from Finance Dept
There is way too much turnover. In my service center where there were 1500 employees at one time, now it's about half that and the company appears to care much more about getting by today than planning for the future. More so than anything, I feel AXP is in a downward spiral.
Review from Legal Dept
Improve working environment hire capable people
Review from Engineering Dept
3+ years and you can’t implement change. Everything is more about what level are you. Lots of beurocacy, too. Only staying because I can work from home a lot.
Review from Finance Dept
Recognise experienced employee’s loyalty and not believe only external hires are good!
Review from IT Dept
My team leader always takes the customers side even before hearing the whole story. There is a lack of helpfulness from my team leader
Review from Sales Dept
Quick decision. Empower employees to make decisions. Improve IT Delivery, funding and focus on code quality.
Review from Engineering Dept
Politics politics politics and over ridiculous things
Review from Engineering Dept
Treating people with respect and recognizing good work.
Review from Customer Support Dept
Political
Review from Engineering Dept
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