
I have been with Dp for two years. I have worked under two of the worst GM's. My current GM does not work the hours he is required to work nor does he work in his designated area. He's never there, always taking time off. No support from him with our staff, guests or clients.
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Our techs are always happy to pick up any needed shifts.
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It's clear we are all in it for the animals, the way it should be!
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The dogs, of course, but having good employees who enjoy the job makes it better.
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I love animals, that's why I'm here. Being able to spend time with our guests, ensuring they are well cared for and getting what they need.
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My team knows I support them. They communicate well with me with new and on-going issues. They come to me with resolutions for issues, not just complaints.
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Even though I have had a GM for the last year, the majority of the workload has been on me. Our RM is aware and has been handling it.
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Being a new assistant manager, I have not had a lot of experience so far but I know when I reach out to our RM- he is there and on top of our needs!
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I don't feel like my RM is taking my complaints about my GM seriously. He doesn't work the hours he is supposed to nor does he work in his designated areas. I handle our staff, clients and guests with little support from him. Morale is down due to the fact our staff sees his lack of support for all
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