Destination Pet Operations Department Employee Reviews
Briefly describe your overall experience at your company
It's an amazing company. We're all valued, which is rare to see from a corporation of this size.
Review from Operations Dept
Great place to work an move up in the industry. We have the tools we need to succeed.
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I do not enjoy my job because neither local management nor corporate seems to care or be of help.
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What do you like best about the leadership team?
They consistently ask for feedback from the staff and when feedback is given, they take it into consideration. We know we are heard.
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Always keeping us in the loop on communication an meetings
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they are fair and consistent
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My regional manger is very supportive. He is the first one to understand my concerns. I feel like my struggles get lost otherwise. It seems they do what is best for them and not for those on the ground.
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The community the RM builds with GM
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What does the leadership team need to get better at?
Try to retain the staff that you currently have and pay them more rather than expanding to new companies, and forgetting about the ones that are here.
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Supporting GM's. HR needs to support the GM's more. The Handbook needs to be clear and HR as well as the employees need to adhere to it and not deviate randomly. Corporate needs to offer more support since we cannot get a lot of things done without them.
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Everything. My practice manager needs to be replaced. She is the absolute worst.
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Listening to center managers and providing support.
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Communication seems to be lacking between corporate and center management
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What is the best part about your compensation package?
Bonuses salary ins for self an pets 401k
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PTO. The insurance socks. It doesn't even properly cover my medications.
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the pay is on time
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Dont have an answer to this.
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insurance and vacation time are good
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Why do you feel undervalued and what would make you feel better about your compensation?
For the responsibilities that are required of me, I do do not feel that the pay is sufficient. Even compared to other companies leads are not paid what they are valued for the workload that they take on.
Review from Operations Dept
I work too many hours to be paid salary. As a GM, I'm expected to cover shifts when nobody else can, stay late when nobody else can, etc. I work extra hours to be able to attend the mandatory meetings per my RM, and I even attend these meetings on my day off. I need compensation for the extra work.
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Just be honest with everyone
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For the amount of work GM's do around the clock, they are not paid fairly.
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Looking at the work load I have, I deserve to be compensated for it.
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What are some of the best things about your team?
That we can get along outside of work and how to work together
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As the GM, my team is crafted and molded by me. I love the fact that they all respect me and take my feelings into consideration. They all have each other's backs and they're all passionate about this job.
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GM's within our region are wonderful at supporting each other.
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Most of the time they do their jobs
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They love the pups enjoy interacting with clients willing to go beyond
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What do your coworkers need to improve and how could you work together better?
Coworkers would need to greatly improve their communication skills regarding injuries, illnesses, issues, or concerns with dogs in our care. Cleanliness is always an issue and it seems like no matter how many staff meetings we have about the same problems, the issues still persist.
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Staying busy, doing good quality work in a timely manner
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My coworkers need better communication and more initiative when it comes to daily duties
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Answer is for Center coworkers. DP coworkers are great at times. I try not to deal with marketing because they either don't respond to me or half do the work I asked.
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What is most positive about the culture and environment at your company?
Being able to work with people who genuinely care about each other and the pets in our care.
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My team loves each other like family.
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It is diverse we all learn from each other
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I think the desire to be supportive is there amongst some departments, but the ability to execute that is not there.
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the atmosphere is great, and everyone is really respectful
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What needs to change to make the company culture better?
Better management. Replace her, please.
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Communication needs to be improved
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Practice what you preach. Actually adhere to company values.
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Seeing the smiling faces of people and all the happy dogs
Review from Operations Dept
The animals, the team, and watching my center grow via the avenues I create.
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The dogs never a dull moment an interacting with staff
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The animals and the customers.
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being around animals makes me happy
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What's going wrong and how can it be improved?
Manager makes the environment negative. She does not care about anything except taking excessive time off without the company knowing.
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Support from HR and corporate departments.
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Having a manager that has no compassion and has personal vendettas again at the staff is disgusting and disturbing. Several great employees have left due to the manager and how the manager treats the staff.
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Stop making meaningless changes that cannot realistically be implemented
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nothing wrong, just wears on you sometimes
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What do you like best about your company?
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What would you most like to see improved at your company?
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