Dunkin' Leadership Employee Reviews | Comparably
Dunkin' Donuts is the largest coffee and baked goods chain in the world providing you, their loyal customers, with high quality coffee, leer más
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Dunkin' Leadership Employee Reviews

¿Qué es lo que más te gusta del equipo de liderazgo?

Supportive in any situation given

Revisión Publicado hace 2 meses

They are consistent and help to make sure that you understand everything that requires your attentions

Revisión Publicado hace 4 meses

The entire team are doing a great job. Thanks. a lot Thanks.

Revisión Review del Departamento de Ventas · Publicado hace un año

The franchise was good, own Franchise Of The Year in 2022, and rightfully so. They contribute a lot to the community, which can be seen through their social media.

Revisión Review del Departamento de Ventas · Publicado hace un año

I can get hours because its open 24 hours

Revisión Publicado hace un año

Other then the gm the District manager is good

Revisión Publicado hace un año

The help they offer when in need

Revisión Publicado hace un año

They all work together as a team.

Revisión Publicado hace 2 años

He is good and excellent

Revisión Publicado hace 2 años

The few people in my store that actually knows what it means to be a leader i love the level of communication we are able to have

Revisión Publicado hace 2 años

They help whenever is needed

Revisión Publicado hace 2 años

Some of them are nice

Revisión Publicado hace 2 años

they all work together to get things done in time

Revisión Publicado hace 2 años

FOLLOW UP WITH EACH SITE

Revisión Publicado hace 3 años

I dont particularly care for it . Ive never had an assertive manager that ran the floor and had control of the staff . I find many take it too lax ( including food saftey) and use work hours as hang out time . Need more authority or manager training

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

They're pretty easy-going and whenever I don't understand something they love to sit there and explain to me in high detail which I love on how to fix the problem and do it correctly next time

Revisión Review del Departamento de Ventas · Publicado hace 3 años

They are understanding and nice in general

Revisión Publicado hace 3 años

We all work together to get the food an drinks out so teamwork

Revisión Publicado hace 3 años

There is one person that i look up to and its my new assistant manager who oversees everything that i have been doing to try and get reconized for the job that i do.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

They are not pushy or bossy but they get stuff done.

Revisión Publicado hace 3 años

¿En qué necesita mejorar el equipo de liderazgo?

Respecting their employees and just in general

Revisión Publicado hace 15 días

They need to do better at training the new hires. They need better time management and they simply just need to do their job.

Revisión Publicado hace 3 meses

I feel like they need people with experience that they have done the job know what they doing or not there they look cute, cool and try to only hire young people that are not Spanish

Revisión Publicado hace 4 meses

train the managers and workers better

Revisión Publicado hace 10 meses

Helping new hires, communication, gossip, drama

Revisión Publicado hace 10 meses

Positivity, kindness, equality and customer service

Revisión Publicado hace un año

The way they treat and talk to their employees

Revisión Publicado hace un año

personal behavior and work enviroment behavior, favoritism

Revisión Review del Departamento de Customer Success · Publicado hace un año

Treating people with dignity ans respect. The only option i was given is to be taken off of the schedule for being deaf.

Revisión Publicado hace un año

Showing up to shifts, scheduling enough people for a shift, picking the RIGHT leads and general managers

Revisión Publicado hace un año

Having empathy, Customer service skills, and generally just how to manage a team.

Revisión Review del Departamento de Ventas · Publicado hace un año

Step up, and lead the shift, rather than relying on underpaid standard crew members to physicaly manage the store

Revisión Publicado hace un año

Listening to employee concerns and treating them like humans not slaves

Revisión Review del Departamento de Ventas · Publicado hace un año

Providing fair notice for schedule and shift changes. Maintaining professionalism and clear directions. Correctly reflecting hours worked on pay. Teaching before punishment. Organizing work schedules. Creating a more positive environment for all staff.

Revisión Publicado hace un año

Leadership team needs to work on professionalism and respect for employees.

Revisión Publicado hace 2 años

scheduling, hiring, day shift managment, training, DPS

Revisión Publicado hace 2 años

To actually address the issues brought to them, not to cover them up or tell the staff they it's out of their control and there's nothing they can do.

Revisión Publicado hace 2 años

Taking care of problems in the store and not telling employees to "deal with it" or "handle it ourselves"

Revisión Publicado hace 2 años

Literally everything. Communication, scheduling, etc.

Revisión Publicado hace 2 años

Not quite sure we have a leadership team that im aware of at all.

Revisión Publicado hace 2 años
BOTTOM
5%

Leadership Scores are rated in the Bottom 5% of similar size companies on Comparably

Rated Dunkin' Leadership the Highest

  • Department - Communications
    +31%
  • Department - Marketing
    +28%
  • Ethnicity - Asian or Pacific Islander
    +25%

Rated Dunkin' Leadership the Lowest

  • Gender - Non-Binary
    -17%
  • Department - Customer Success
    -11%
  • Ethnicity - Native American
    -7%
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