Heartland Outlook Employee Reviews | Comparably
Heartland Empresa Reclamada
Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind. Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com. leer más
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Heartland Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Coming to learn new things, and learning about the company

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Interacting with clients in the field daily.

Revisión Publicado hace 4 años

I love the autonomy of my position as well as the daily engagement with my team so I do not feel too isolated.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

The fact that I get to work hard from my home office and get to walk out and see my family when on breaks.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

The opportunity to know I am making a difference

Revisión Review del Departamento de HR · Publicado hace 5 años

I set my day-to-day schedule.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

i have all the tools for success

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

The Conversations with my coworkers

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Knowing the opportunity to create a lifetime of income with a group of people who have the same vision.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

Solving problems and achieving merchant retention

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Having the flexibility to work remotely and still be involved with a team

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

When I am busy with meaningful work.

Revisión Review del Departamento de Producto · Publicado hace 5 años

I love solving complex problems.

Revisión Review del Departamento de Producto · Publicado hace 5 años

Potential for growth and advancement

Revisión Review del Departamento de Producto · Publicado hace 5 años

Getting to help a client who needs the help.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Serving clients, helping them solve their problems.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

when goals are accomplished or i can finish a task

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Being able to communicate freely and openly with direct Manager(s). It is that "open door" policy and also, their caring attitudes.

Revisión Publicado hace 5 años

Working for a company and a boss that invests in you and values you

Revisión Publicado hace 5 años

treated with respect from everyone

Revisión Review del Departamento de Ventas · Publicado hace 5 años

¿Qué está mal y cómo se puede mejorar?

Quantity over quality, clients aren't valued, little support, no guidance, poor communication, no training. All of which need to be reversed completely.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Communication from upper corporate management is sugar coated. Too worried about shareholders perception. This world is a crazy right now and we are moving forward saying "we know this happened, but lets forget about it and move on". Decisions/pricing/service are not handled the right way.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

understaffed need to hire more quality people

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

quit adding things into merchant statement that they do not like.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Employee morale of our payroll specialists is very low in conjunction with negative attitudes. Some days I dread coming in because I feel like this is the day that some of my subordinates will give up and make work more difficult for me and their peers.

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

wish to have 10 hours working days if possible.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

It could be improved if there was a path which allowed me to do what I do best to help the client in the company, not just in adding new margin clients but rather in keeping in growing existing clients through in the field

Revisión Review del Departamento de Ventas · Publicado hace 5 años

corp management need to start looking at what they do from the point of view of the merchants and employees instead of looking at the bottom line and what puts the most money in theirs and share holders pockets.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

The attitude in my department. How my boss treats women but praises the men on our team. "Women are stupid once a month because they lose all the blood from their brain." "You have to be an attractive woman to get promoted."

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

For the first three years I was very happy and energized. Now that many of my customers are getting price increases, PCI Compliance fees, Customer Intelligence Suite fees, and Non EMV fees I have too much time invested in retention.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

Pay attention to your employees. We know what the costumers want.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años

¿Qué es lo que más te gusta de tu empresa?

There aren't any Outlook reviews of Heartland yet.
Be the first to contribute a review.

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

There aren't any Outlook reviews of Heartland yet.
Be the first to contribute a review.

Review Sentiment at Heartland

89
89%
11
11%

About Heartland's Outlook

A+
83/100

Where This Score Ranks Heartland's Outlook

TOP
5%

In the Top 5% of 1607 similar size companies on Comparably

?

Not enough ratings to compare against companies in Oklahoma City, OK

1st

1st place versus 4 competitors rated on Comparably

Heartland's Outlook is scored an A+ by 330 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Heartland's Outlook score is an accurate reflection of their overall culture score, with employees rating Outlook to be similar to Heartland's overall culture sentiment. Use the filters below to understand Heartland employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - HR
    +15%
  • Experience - Entry Level
    +11%
  • Department - IT
    +10%

Rate Outlook the Lowest

  • Ethnicity - Other
    -30%
  • Department - Customer Success
    -27%
  • Gender - Non-Binary
    -17%

How Heartland's Outlook Score is Calculated

FILTER RATINGS BY

Results from 114 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

86
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico31%
Bueno48%
Neutral11%
Malo8%
Terrible2%
How do your customers perceive your company?
AnswerPercent
82%
No18%
Are you typically excited about going to work each day?
×
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