Help Scout Environment Employee Reviews | Comparably
Help Scout Empresa Reclamada
Help Scout is a web-based help desk that allows small and midsize businesses to deliver personalized customer support services. leer más
EMPLEADOS
PARTICIPANTES
39
Calificaciones
totales
652
HR or Marketing? Claim Your Free Employer Account

Help Scout Environment Employee Reviews

¿Qué es lo más positivo de la cultura y el medio ambiente en su empresa?

Everyone is kind, understanding, and realizes there is more to live than work and money.

Revisión Publicado hace 4 años

The founders have a vision of being excellent at your craft with a work life balance. Never give this up, it rocks!

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

The founders place great emphasis on the remote culture and it's advantages of location flexibility and time for hobbies,relaxing and friends/family. It's something I admire and am very happy to be part of!

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

Transparency. Help Scout is a remote culture and for that to be successful, embedded in our DNA is full transparency across the organization with an emphasis on effective communication.

Revisión Publicado hace 9 años

Our People Ops team keeps this ship sailing. Their energy and love trickle down to the entire team.

Revisión Publicado hace 9 años

Supportive, humble, vulnerable, kind, and very helpful!

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

people are helpful and smart in general

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

We're positive and constructive without being complacent. It's a company full of designers and critical thinkers, and we're fairly comfortable thinking critically in front of each other, but we don't take it personally and we take pains to boost each others' confidence.

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

Everyone works hard and is incredibly kind. I always feel respected and heard.

Revisión Publicado hace 9 años

Everyone from leadership to the peers is supportive and excels in their roles.

Revisión Publicado hace 9 años

It's a very comfortable environment. Everyone from the top down understands the importance of a proper work/life balance and it reflects in environmental decisions made at Help Scout.

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

Embracing remote work - lots of empathy and thoughtfulness - focus on customer success and helping others

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

Help Scout makes concerted efforts toward diversity and inclusion, and is thoughtful about creating and maintaining a healthy culture on a remote team.

Revisión Publicado hace 9 años

We're entirely remote, and we have the processes built in to keep communication smooth!

Revisión Publicado hace 9 años

I love the transparency - not just communicating decisions but the reasons behind the decisions we make!

Revisión Publicado hace 9 años

the culture is focused on genuine professionalism and service to others.

Revisión Review del Departamento de Ingienería · Publicado hace 10 años

¿Qué hay que cambiar para mejorar la cultura de la empresa?

Change your selling tactics and be honest when it comes to the job position

Revisión Publicado hace 4 años

Review Sentiment at Help Scout

88
88%
12
12%

About Help Scout's Environment

A+
83/100

Where This Score Ranks Help Scout's Environment

TOP
5%

In the Top 5% of 1863 similar size companies on Comparably

TOP
5%

In the Top 5% of 205 companies in Boston

1st

1st place versus 3 competitors rated on Comparably

The environment at Help Scout is considered positive by 97% of employees and regarded as having a “comfortably fast” work pace by 27 employees. Relative to its competitors, Zendesk, Helpshift, and Desk.com, Help Scout's environment score ranks in 1st place. This also puts them in the Top 5% of 1863 similar sized companies (11-50 Empleados) on Comparably and Top 5% of 205 companies in Boston.

Rate Environment the Highest

  • Gender - Female
    +4%
  • Ethnicity - Caucasian
    +3%
  • Experience - 6 to 10 Years
    +3%

Rate Environment the Lowest

  • Gender - Male
    +1%
  • Department - Engineering
    +2%

How Help Scout's Environment Score is Calculated

FILTER RATINGS BY

Results from 34 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 o menos6%
879%
1015%
120%
Mas de 120%
On average, how many hours do you work a day?
AnswerPercent
Extremadamente rápido9%
Cómodamente rapido79%
Moderado6%
Un poco lento3%
Burocrático3%
What's the work pace at your company?
AnswerPercent
Positivo97%
Negativo3%
Is your work environment positive or negative?
AnswerPercent
0%
No100%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
67%
No33%
Do you have a close friend at work?
AnswerPercent
5% o Menos33%
5-10%67%
10-25%0%
25-50%0%
50% +0%
What % of the time are you bored at work?
×
Califica tu empresa