Help Scout Team Employee Reviews | Comparably
Help Scout Empresa Reclamada
Help Scout is a web-based help desk that allows small and midsize businesses to deliver personalized customer support services. leer más
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39
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652
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Help Scout Team Employee Reviews

¿Cuáles son algunas de las mejores cosas de tu equipo?

The entire team is curious, helpful, and comprised of good people.

Revisión Publicado hace 4 años

Everyone is really good at their craft and wants the team to collectively succeed.

Revisión Publicado hace 4 años

The ability to produce high quality work with full transparency across teams.

Revisión Publicado hace 9 años

We're a remote team, yet I feel closer to my teammates than many colocated companies I worked for, because everyone makes an effort to take share and take interest in one another.

Revisión Publicado hace 9 años

I work with brilliant and genuinely caring people. I feel pushed to do better but well taken care of even if I make a mistake.

Revisión Publicado hace 9 años

Super high quality, everyone goes above and beyond to help, the team is very inclusive.

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

Very smart and supportive individuals who are committed to their craft and the success of our products

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

Talented and hard working folks

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

Some of the brightest and most passionate people I've ever worked with

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

Meetings are short, concise, with a specific objective and based on the importance of them and/or if people missed them, they'll be recorded and shared so you can watch them later on your own time.

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

We have a wealth of experiences and talents, and -- perhaps because we're all self-starters, accustomed to working in our own spaces and time-zones -- we tend to be confident and level-headed. We're also helpful and polite -- the support-driven culture applies inside as well as out.

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

They are easily my favorite people that I've ever worked with! Friendly, smart, funny, hardworking, helpful.

Revisión Publicado hace 9 años

Empathy, thoughtfulness, bias towards action, servant leadership

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

For a small company, Help Scout is full of brilliant A-players. I learn something every time I talk to my coworkers.

Revisión Publicado hace 9 años

We are all well-suited to our roles and can collaborate easily. There's a strong culture of knowledge sharing here at Help Scout.

Revisión Publicado hace 9 años

Really great team full of super talented people. We're lucky to be able to be very selective in our hiring, so you wind up working with some of the top people in their fields.

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

Very good engineers who want to be even better people. Great team

Revisión Review del Departamento de Ingienería · Publicado hace 10 años

¿Qué necesitan mejorar sus compañeros de trabajo y cómo podrían trabajar mejor juntos?

Respect employees point of view

Revisión Publicado hace 4 años

We're growing quite quickly, a push again for small autonomous full product teams.

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

Review Sentiment at Help Scout

88
88%
12
12%

About Help Scout's Team

A+
94/100

Where This Score Ranks Help Scout's Team

TOP
5%

In the Top 5% of 2031 similar size companies on Comparably

TOP
5%

In the Top 5% of 220 companies in Boston

1st

1st place versus 3 competitors rated on Comparably

Help Scout's team score is currently ranked in the Top 5% of similar sized companies on Comparably and placed 1st among its competitors. 97% of Help Scout employees look forward to interacting with coworkers while 91% believe their company meetings are effective. Among the various teams at Help Scout, the Engineering department ranks the highest in team score.

Rate Team the Highest

  • Experience - Over 10 Years
    +5%
  • Gender - Female
    +5%
  • Ethnicity - Caucasian
    +2%

Rate Team the Lowest

  • Experience - 6 to 10 Years
    -1%
  • Gender - Male
    +1%

How Help Scout's Team Score is Calculated

FILTER RATINGS BY

Results from 35 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

93
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
91%
No9%
Are your company's meetings effective?
AnswerPercent
97%
No3%
Do you look forward to interacting with your coworkers?
AnswerPercent
0%
No100%
Does Your Boss Hurt Your Company Culture?
×
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