
LegalZoom is constantly changing. From the products being sold, to the way we operate, even our own operating values. I like change as it keeps things interesting on a day-to-day level. But sometimes it is hard to be a passenger on a plane constantly being fixed mid flight.
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They are friendly, compassionate, and just the right amount of competitive.
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The challenging work and interesting problems that need to be solved. You are never bored.
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Their effort to create the best product on behalf of the customer. Their empathy towards the customer and other employees.
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Helping customers navigate a tricky, draconian legal system so they can focus on what really matters - growing their own business.
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The flexibility of working hours and your day to day. The schedule is not a rigid, traditional 9-5: you can come in flexibly depending on lifestyle and do you your work, no questions asked.
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Perseverance and agility. We persevere through continual corporate changes, restructuring, automation, etc. Our ability to react to fast-paced regulatory changes and pivot to produce the highest quality product on the market is leaps and bounds ahead of competitors.
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LegalZoom Leadership has displayed a pattern of hiring outside the company for key roles. It seems Leadership prefers that you have a background that includes working for Amazon, as opposed to actual understanding of LegalZoom's products, practices, and processes.
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Employee wages do not reflect the current market & are not competitive enough to retain talent. Current Leadership shows a fundamental lack of understanding related to the products LegalZoom offers & processes necessary to create them. Compliance, fee management, and product quality suffer from this
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Rate of pay is severely non competitive. LegalZoom is taking advantage of employee loyalty. More promotions, specifically cycles of promotions. In a period of such traumatic and dramatic inflation, leadership was non existent here. Pay for performance culture does not make up for systemic changes!
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LegalZoom uses a cost of labor analysis when determining compensation, not a cost of living. This makes partial sense, after all, LegalZoom is a "remote-first" company. Cost of labor as a model works for WFH employees; LegalZoom neglects essential, on-site employees where cost of living matters.
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