
Nothing really. The interviewer was very nice.
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Medical, Dental and Vision Insurance
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Communication. They complain too much.
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Training. Too much unnecessary chit chat. Teach us what we need to do to do our job well instead of what we can’t d
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Focus more on customer satisfaction instead of AHT. Get rid of the AHT so the agent can focus more on the customer instead of 8 minutes to handle the customers concerns
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