
To understand their role and provide better support that requires thinking and assistance and not just auditing or pushing for more things to work on. Instead of policing, should create items to make things easier or more convenient for learning
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To have better personal merits for the efforts done and not just for convenience of some management or support group. Coming from Ops, support group are often auditing without suggesting nor coordinating yet incentives are priced less individually. It will usually just be eaten up by tax
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