U.S. Bank Outlook Employee Reviews | Comparably
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U.S. Bank Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

I get paid and mostly no one bothers me much.

Revisión Review del Departamento de Finanzas · Publicado hace 4 meses

SPEAKING TO THE CUSTOMER, HOPEFULLY GETTING TO KNOW MY TEAM..

Revisión Publicado hace un año

Interacting with people and talking with them

Revisión Publicado hace 2 años

When I end the day with a sense of accomplishment or when I am recognized for going above and beyond by my leadership team.

Revisión Publicado hace 2 años

The people. The teamwork and community.

Revisión Publicado hace 2 años

Flexible, hybrid, diverse, supporting, empowering

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Seeing what new challenges there are each day! Accomplishing successes as a team. Being recognized for our contributions and achievements! Being encouraged when we don't succeed.

Revisión Review del Departamento de IT · Publicado hace 3 años

Learning on a daily basis and working on purpose individually and as a team

Revisión Publicado hace 4 años

My team and customers are amazing

Revisión Publicado hace 4 años

Stability to provide for my family

Revisión Publicado hace 4 años

The flexibility and training offered. It is a very relaxed atmosphere

Revisión Publicado hace 4 años

The people I work with.

Revisión Publicado hace 4 años

Accomplishing goals and helping my clients win

Revisión Publicado hace 4 años

seeing my favorite co workers

Revisión Publicado hace 4 años

I love being able to do my job and take care of customers the right way. No one second guesses me when I am fighting to make something right.

Revisión Publicado hace 4 años

when we release new functionality for our customers

Revisión Publicado hace 4 años

Getting things done and having work to do.

Revisión Publicado hace 4 años

Talking to customers and helping them

Revisión Publicado hace 5 años

Fufilling project that have a big inpact

Revisión Review del Departamento de IT · Publicado hace 5 años

Its was work life balance but with the floating holiday issue. Now the only advantage is it is a remote job

Revisión Publicado hace 5 años

¿Qué está mal y cómo se puede mejorar?

Lots of customer complaints, mainly about losing online banking access or charging fees that are supposed to be waived or taking away promised interest rates in savings accounts. Overpromising and under delivering.

Revisión Review del Departamento de Finanzas · Publicado hace un mes

New leaders are all about cutting pay, bonuses, yearly pay increases and work more for less

Revisión Publicado hace 4 meses

They have stopped caring about customers and their complaints. They rather us sit on meetings and make outbound calls than help the customers who are in front of us and need assistance.

Revisión Publicado hace 4 años

Process for companies to be onboarded in procurement is lengthy and arduous. Needs significant streamlining which would necessitate a new database and cohesive internal efforts. Right now U.S. Bank has businesses fighting for control over their contracts - bank needs everyone to cooperate more.

Revisión Publicado hace 5 años

There’s no opportunity to move around. They receive complaints about this and they do not make it a prio

Revisión Review del Departamento de Desarrollo de Negocios · Publicado hace 5 años

US Bank has done little to help customers during COVID. I had to send a man to collections over $300.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Always waiting for the next time I will be told i did something wrong or be asked to explain myself. Managers don’t know how to speak to employees, need to learn to teach instead of speaking

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

If people would say good morning back to you it would make for a better day. Managers walk right by employees with out saying anything.

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

Sometimes the people...having the right players in place. Back up from the managers.

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

I use to when I had an amazing work environment. Under my previous branch manager.

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Some of the systems are not consistently working. Keeping them regularly updated would be helpful

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

Lack of compassion and understanding , lots of unnecessary micromanaging just to prove leadership position .

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Helping more the customers and be kind with them.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Value your Branch Managers and hold other business lines accountable for their own performance. BBO’s and Client Managers continue to lose loan balances for our bank. It is time to hold them accountable or sell the portfolio and business line to another company. They are lazy and entitled.

Revisión Review del Departamento de Ejecutivo · Publicado hace 8 años

Lack of true inspiring leadership

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

it's toxic when the manager is in a bad mood

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Nothing. My place of work is great.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

better communication is key rtight now

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

I think the biggest issue we have is communication between the departments but I've noticed an improvement in that in the last year or so

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

Middle management in all areas need to be revamped. Managers here are just not effective and they do very well when it comes to covering up their mistakes.

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

¿Qué es lo que más te gusta de tu empresa?

I love the people I work with.

Revisión Review del Departamento de Ventas · Publicado hace 8 años

People

Revisión Review del Departamento de Finanzas · Publicado hace 9 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Benefits

Revisión Review del Departamento de Finanzas · Publicado hace 9 años

Review Sentiment at U.S. Bank

80
80%
20
20%

About U.S. Bank's Outlook

B
74/100

Where This Score Ranks U.S. Bank's Outlook

TOP
30%

In the Top 30% of 1226 similar size companies on Comparably

TOP
35%

In the Top 35% of 57 companies in Minneapolis

1st

1st place versus 5 competitors rated on Comparably

U.S. Bank's Outlook is scored a B by 1489 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” U.S. Bank's Outlook score helps to boost their overall culture score, due partly to the fact that the IT department’s positive scores help Outlook to be one of U.S. Bank's stronger culture attributes. Use the filters below to understand U.S. Bank employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a month ago.

Rate Outlook the Highest

  • Department - IT
    +16%
  • Tenure - Less than 1 Year
    +15%
  • Department - Sales
    +10%

Rate Outlook the Lowest

  • Department - Design
    -10%
  • Department - Marketing
    -3%
  • Department - Customer Support
    -3%

How U.S. Bank's Outlook Score is Calculated

FILTER RATINGS BY

Results from 778 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

82
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico28%
Bueno52%
Neutral15%
Malo2%
Terrible3%
How do your customers perceive your company?
AnswerPercent
65%
No35%
Are you typically excited about going to work each day?
×
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