Verizon Outlook Employee Reviews | Comparably
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Verizon Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Getting to go home. Maybe the benefits

Revisión Review del Departamento de Ventas · Publicado hace 10 meses

I enjoy working independently and achieving my goals without delay. I am also happy to help other team members.

Revisión Review del Departamento de Ingienería · Publicado hace un año

getting paid is the best

Revisión Publicado hace un año

The flexibility of my work schedule

Revisión Publicado hace 2 años

My team and the friends that I've made over the years.

Revisión Review del Departamento de Ingienería · Publicado hace 2 años

I genuinely care for my co-workers. I have some very close friends on my team. I enjoy what I do. Not for the pay, but I enjoy helping customers. I enjoy building relationships and finding honest solutions that will help provide a positive outcome. If it weren't for my team I would've left.

Revisión Publicado hace 2 años

Being able to work without interruption.

Revisión Publicado hace 2 años

Being able to positively make an impact, working with supportive, caring people and a leeader who has your back.

Revisión Publicado hace 2 años

Having an impact on the application

Revisión Publicado hace 2 años

Great company culture and supportive higher management

Revisión Publicado hace 3 años

To be honest it was the pay

Revisión Publicado hace 3 años

Closing a large deal or a new customer.

Revisión Publicado hace 3 años

Hybrid mode, good work life balance

Revisión Publicado hace 3 años

working with good employees and customers

Revisión Publicado hace 4 años

I get to marry my skills with a purpose driven role that makes me feel good! It makes me work harder. I am inspired!!

Revisión Publicado hace 4 años

Being a part of a team that mentors and encourages each other. Having a manager who wants me to succeed.

Revisión Publicado hace 4 años

My Benefits, career oportunities. Being on a tech company and the future it offers

Revisión Publicado hace 4 años

Getting pay check on friday

Revisión Publicado hace 4 años

Getting to work on exciting projects.

Revisión Publicado hace 4 años

the different interactions you face within you daily work days

Revisión Publicado hace 4 años

¿Qué está mal y cómo se puede mejorar?

solve customer issues at a lower price point. Currently, customers are charged higher for lower service quality due to very little/ no competition at all.

Revisión Publicado hace 2 años

Bean counters and sales folks have been put in charge of a tech world; what could go wrong?

Revisión Publicado hace 3 años

Customer service is all being outsourced overseas. And corporate employees are having more and more tools taken away.

Revisión Publicado hace 3 años

Spend money to market your business

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Reasonable commission goals, and better communication to employees with the teams making decisions regarding pay.

Revisión Publicado hace 4 años

Verizon Wireless needs to fix their system issues and needs to stop using vendor call centers for customer service and for it so that they can get the job done in an efficient manner

Revisión Publicado hace 4 años

More training for representatives of the company

Revisión Publicado hace 4 años

They need to improve customer service wait times. Increase hourly and commission. Lower DM and higher ups pay so they see our struggles. And make realistic monthly goals

Revisión Publicado hace 4 años

Upper management is hired from University grads in business. Well this ain't Henry Fords production line and these green horns don't get it, yet they benefit from bad decisions. "Verizon reserves the right to make bad decisions"

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Get away from the customer is always right mentality and allow the workers to stand up for themselves on a call. Stop trying to appease the customers every whim

Revisión Publicado hace 5 años

Customers are not happy due to lack of staff and overselling

Revisión Publicado hace 5 años

They don't disclose their policy in the website

Revisión Publicado hace 5 años

It's too late ... Company got too big now they decide to cut pay for the front line make them do more work and have unrealistic quotas. Don't think I'm gonna work hard and sell for ya Verizon if you want to act like that.

Revisión Publicado hace 5 años

Customers come last. Hour waits in store and over the phone. Everything is being sent overseas and the systems and processes are awful

Revisión Publicado hace 5 años

Chamge commsiin take care of their employees

Revisión Publicado hace 5 años

They change the metrics so frequently and make it impossible to reach. The environment is so toxic.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Hot garbage is all I can say

Revisión Publicado hace 5 años

Need a CEO that cares about the front line and pays us for what we do rather than constantly cutting our pay and asking us to do more while pretending to care.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

No culture = no perks at all.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 6 años

Complete restructuring of management to get rid of their hostility twords employees and bring the building up to code so that it doesn't resemble a sauna all seasons of the year.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

¿Qué es lo que más te gusta de tu empresa?

My coworkers are great people

Revisión Publicado hace 4 años

Growing into actions are matching their language of empathy, compassion and caring

Revisión Review del Departamento de Mercadotecnia · Publicado hace 6 años

travel, product kickoffs, people, pay, benefits

Revisión Publicado hace 8 años

Positivity commute and compensations .work

Revisión Review del Departamento de IT · Publicado hace 8 años

It’s a challenging job that pays well with excellent benefits

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Wages and compensation package is superb

Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años

work space

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Career growth and the promotion process as well as compensation

Revisión Publicado hace 4 años

Considering more qualified females in leadership and at analyzing salary comparisons for black women

Revisión Review del Departamento de Mercadotecnia · Publicado hace 6 años

New leadership. They keep shuffling bad leaders around and never hold them accountable for their results.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 7 años

management philosophies, needs to become an employee centric company

Revisión Publicado hace 8 años

Social comprehension

Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años

Very few weekends off.Little parking for disabled personnel.poor 401

Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años

organization

Revisión Review del Departamento de Ingienería · Publicado hace 9 años

Review Sentiment at Verizon

69
69%
31
31%

About Verizon's Outlook

C
66/100

Where This Score Ranks Verizon's Outlook

BOTTOM
40%

In the Bottom 40% of 1226 similar size companies on Comparably

BOTTOM
40%

In the Bottom 40% of 572 companies in New York

1st

1st place versus 4 competitors rated on Comparably

Verizon's Outlook is scored a C by 3089 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Verizon's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Legal department’s negative scores cause Outlook to be one of Verizon's weaker culture attributes amongst employees. Use the filters below to understand Verizon employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a day ago.

Rate Outlook the Highest

  • Department - HR
    +21%
  • Department - Business Development
    +19%
  • Ethnicity - Asian or Pacific Islander
    +11%

Rate Outlook the Lowest

  • Department - Legal
    -10%
  • Department - Customer Support
    -7%
  • Ethnicity - Native American
    -5%

How Verizon's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1499 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

71
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico15%
Bueno44%
Neutral26%
Malo10%
Terrible5%
How do your customers perceive your company?
AnswerPercent
59%
No41%
Are you typically excited about going to work each day?
×
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