
The people on the team are very nice and always willing to help no matter what.
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Caring about phone agents mental health. The customers are verbally abusive and badger the phone agents and the only support provided is the managers telling you it’s not you the customers are mad at the situation. There is no
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At least getting paid 25 per hour and the company should pay for all of our healthcare. I am more depressed and anxious than i have ever been in my entire life and it’s due to the environment. It is demea
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Increase the aht time so people aren’t having mental breakdowns during/after calls when some problems take 20 minutes to solve and that happens multiple times a day. I am forced to cut corners to try and meet the time each day. The clients are old and need their h
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How helpful fellow agents are when it comes to helping. Everything else is pretty bad like I said my mental health is at an all time low and there is absolutely no support for the mean customers there is no time to do things between calls because there’s no t
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