IHG Compagnie réclamée
"InterContinental Hotels Group owns, manages, franchises, and leases hotels and resorts." Lire la suite
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My location does not provide adequate training then expects more than we have time to do due to being short staffed. Cleanliness & maintenance are also not met with any kind of adequate concern.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Provide time for adequate training for their front desk staff, following through with guest concerns and problems that need to be addressed (HK & maintenance mostly), being more respectful when assigning tasks when they see we are already in the middle of a task.
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