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eNPS Score
Q&A With Chewy Employees
We work in an open-space, collaborative environment that values integrity, creativity and accountability. Our team of passionate pet lovers approach each day with a get-it-done attitude and a side of entrepreneurial spirit. Our customer-first mentality allows each team member to make an immediate impact on the business no matter their role. At Chewy.com, you go home each day knowing you've made a difference.
How employees describe working at Chewy
Customers call screaming at us for mistakes of previous reps. We need more competent training and to make sure ALL departments are on the same page.
peace of mind for all pet
Customer service is top notch. If there is ever a problem with a shipment, they handle it quickly. Another plus - you can actually talk to a real person that speaks good English. Keep up the good work!
Great company!! Always responsive and kind. Demonstrates integrity. They care. You talk with a real person if you need to contact the company. Congratulations. You are doing so many things so very well! I appreciate you all so much!
Consistently outstanding customer service unmatched by any other company
What it's like to work at Chewy
- Les employés de Chewy travaillent généralement 9.6 heures par jour
- Les employés de chez Chewy signalent que le rythme de travail est extrêmement rapide
- Au cours d’une journée type, les employés de Chewy have 1 réunion
- 70% des employés de chez Chewy sont impatients d’interagir avec leur équipe tous les jours
- Les employés de Chewy prennent le plus souvent 0-10 congés payés et de congés de maladie chaque année
- 67% des employés chez Chewy déclarent qu’ils sont satisfaits de leur équilibre travail-vie personnelle
- Les employés de Chewy ne reçoivent jamais de commentaires précieux sur la façon de s’améliorer au travail
- 54% of Chewy employees call their work environment positif
Q&A With Chewy Employees
IDX: 0 TOT: 87
How long after an interview at Chewy does it take to hear back?
Meilleure réponse des employés
Almost immediately
30 days.
Only took an hour for me
Does Chewy drug test or do a background check?
yes
Yes, a mouth swab
Swab, right at the warehouse
Is it possible to switch teams at Chewy? If so, what is the process?
Meilleure réponse des employés
Yes. You have to be usually 90 days doing whatever your current role is and have no occurrences
You have to wait for 90 days before switching to a different team or shift.
What health insurance plans does Chewy offer?
I would like to ask why is it that I pay so much money out of pocket with my insurance and who can I talk to to lower my co-pays?
Aetna and Cigna in Dayton
What is the PTO policy at Chewy?
Unlimited PTO at corporate
You accumulate it and can only take what you have in bank.
What's the interview process like at Chewy?
After all the transaction is done in the first time they give you an interview date and that's your first star day of work.
Easy
What should I wear for an interview at Chewy?
Casual and no discrimination
Regular shirt, shorts
What benefits does Chewy provide?
Meilleure réponse des employés
401k, paid holidays, health insurance, dental, eye
Chewy provides all type of benefits. Health insurance dental insurance fishing insurance 401k retirement and etc
What is the dress code at Chewy?
Comfortable shirt and jeans shoes just a regular cold setting and don't forget your vest
Very casual, anything but a swim suit
What's the work from home policy like at Chewy?
None
There is none
What is the onboarding process like at Chewy and how long does it last?
It's 2 weeks. Cannot be late at all. Not even 1 minute. Fairly straightforward and easy. Ask a lot of questions. You might not be fully prepared for the floor otherwise.
What kind of activities do employees at Chewy participate in outside of work?
Family willingness education and etc
What makes you the most proud about working at Chewy?
I look forward to go to work everyday at chewy. I enjoy what I what do for chewy and take 100% pry for the name of chewy anytime. But we need better management and Lead and professionalism whan it comes to the hard working employees.
What kind of relocation or moving stipends does Chewy offer?
Chewy does have a relocation for management and leads only
How are the dental insurance options at Chewy?
Not good at all still have to come out with a lot of money out of pocket. It could be better
How are the vision insurance options at Chewy?
Not good at all. You still have to pay a lot out of pocket.
What is the best perk or benefit that Chewy offers?
Diversity and health insurance.
What do you wish you knew before starting at Chewy?
How uncompetitive the managers in the leads are to the employees. Be more professionals and espectful to the employees.
What are the most important soft skills to be successful at Chewy?
Get familiar with all departments and they problem solving software
How hard is it to get promoted at Chewy?
I feel that no matter how hard you work for chewy there is no recognition from your managers or Lied unless you are a favorite
How long does it take to hear back after applying to Chewy?
Not to long if your background is good.
How can I get hired at Chewy as a recent grad?
I'm already an employee at Chewy's. I love and enjoy my job at Chewy's.
What kind of people does Chewy like to hire?
Responsible people from all tape.
How often do employees get raises at Chewy?
About three raises in your first year. Then they don't give you any more raises for what I have heard. Sadly
What is the best advice you could give someone during their first month at Chewy?
Get it in writing
Curious about what work's like at Chewy?
Anonymously Ask Chewy Employees Any Question
Should I work at Chewy?
32% of Chewy employees would encourage their friends to become coworkers, whereas 12% are neutral and 56% would not recommend working at Chewy to their friends.
| 32% | Promoters |
|---|---|
| 12% | Passive |
| 56% | Detractors |
Recently Asked Questions about working at Chewy
- Is it possible to switch teams at Chewy? If so, what is the process?
- What is the onboarding process like at Chewy and how long does it last?
- What kind of activities do employees at Chewy participate in outside of work?
- What makes you the most proud about working at Chewy?
- What kind of relocation or moving stipends does Chewy offer?