-30
eNPS Score
Q&A With Chewy Employees
We work in an open-space, collaborative environment that values integrity, creativity and accountability. Our team of passionate pet lovers approach each day with a get-it-done attitude and a side of entrepreneurial spirit. Our customer-first mentality allows each team member to make an immediate impact on the business no matter their role. At Chewy.com, you go home each day knowing you've made a difference.
How employees describe working at Chewy
Recognizing that their employees are human
easy quality price and friendly
Customers call screaming at us for mistakes of previous reps. We need more competent training and to make sure ALL departments are on the same page.
Review from Customer Support Dept
peace of mind for all pet
Customer service is top notch. If there is ever a problem with a shipment, they handle it quickly. Another plus - you can actually talk to a real person that speaks good English. Keep up the good work!
What it's like to work at Chewy
- Chewy employees generally work 9.7 hrs a day
- Employees at Chewy report the work pace is extremely fast
- On a typical day, employees at Chewy have 1 meeting
- 72% of Chewy employees look forward to interacting with their team every day
- Chewy employees most often take unlimited paid vacation and sick days each year
- 56% of Chewy employees report they are happy with their work life balance
- Chewy employees never get valuable feedback on how to improve at work
- 54% of Chewy employees call their work environment negative
Q&A With Chewy Employees
IDX: 75 TOT: 91
What do employees at Chewy think about their benefits?
Chewy employees rate their overall benefits a C and most of them think the perks are Good. 59% of Chewy employees say they are satisfied with their benefits. The majority of employees also get Unlimited of paid vacation, and most of the employees believe the cash value of their benefits is $2500+/mo.
How's career growth and advancement at Chewy?
62% of the same employees also feel like Chewy is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Chewy.
How are the managers at Chewy?
Chewy employees rate their manager a D or 58/100 and the majority believe their manager truly cares about them as a person. Most of the employees (90%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Chewy?
Chewy employees rates their pay and overall compensation a C or 60/100. 52% of employees believe they are paid fairly and 71% of employees get raises every year.
Curious about what work's like at Chewy?
Anonymously Ask Chewy Employees Any Question
Should I work at Chewy?
30% of Chewy employees would encourage their friends to become coworkers, whereas 10% are neutral and 60% would not recommend working at Chewy to their friends.
| 30% | Promoters |
|---|---|
| 10% | Passive |
| 60% | Detractors |
