-31
eNPS Score
Q&A With Chewy Employees
We work in an open-space, collaborative environment that values integrity, creativity and accountability. Our team of passionate pet lovers approach each day with a get-it-done attitude and a side of entrepreneurial spirit. Our customer-first mentality allows each team member to make an immediate impact on the business no matter their role. At Chewy.com, you go home each day knowing you've made a difference.
How employees describe working at Chewy
Customers call screaming at us for mistakes of previous reps. We need more competent training and to make sure ALL departments are on the same page.
Review from Customer Support Dept
peace of mind for all pet
Customer service is top notch. If there is ever a problem with a shipment, they handle it quickly. Another plus - you can actually talk to a real person that speaks good English. Keep up the good work!
Great company!! Always responsive and kind. Demonstrates integrity. They care. You talk with a real person if you need to contact the company. Congratulations. You are doing so many things so very well! I appreciate you all so much!
Major misalignment between orgs. Responsibilities and quality siffer from team to team.
Review from Admin Dept
What it's like to work at Chewy
- Chewy employees generally work 9.7 hrs a day
- Employees at Chewy report the work pace is extremely fast
- On a typical day, employees at Chewy have 1 meeting
- 72% of Chewy employees look forward to interacting with their team every day
- Chewy employees most often take unlimited paid vacation and sick days each year
- 62% of Chewy employees report they are happy with their work life balance
- Chewy employees typically get valuable feedback on how to improve at work Once a month
- 53% of Chewy employees call their work environment negative
Q&A With Chewy Employees
IDX: 25 TOT: 87
How can I get hired at Chewy as a recent grad?
I'm already an employee at Chewy's. I love and enjoy my job at Chewy's.
What kind of people does Chewy like to hire?
Responsible people from all tape.
How often do employees get raises at Chewy?
About three raises in your first year. Then they don't give you any more raises for what I have heard. Sadly
What is the best advice you could give someone during their first month at Chewy?
Get it in writing
What is the daily attire at Chewy?
very casual
What is Chewy's policy towards pets in the workplace?
Only the few people at the top.
How helpful was your Product team when you were first hired at Chewy?
Not very helpful. They are not well versed in their jobs
How are the career growth opportunities on the Product team at Chewy?
Terrible. They are limited and don't like long term employees.
What's the internship program like at Chewy?
There is none
How does Chewy handle HR issues?
Terrible, HR is a bunch of college grads with no experience that have no idea
How does Chewy measure success and growth in the Product department?
They don't, they don't care, they don't have any success or growth
BE THE FIRST TO ANSWER
Can you please tell me what your current DEI position is?
BE THE FIRST TO ANSWER
Is there a contact email or phone number for HR? Any help would be greatly appreciared. Thank you
BE THE FIRST TO ANSWER
What do I need to bring to open interview
BE THE FIRST TO ANSWER
does Chewy hire disabled people
BE THE FIRST TO ANSWER
What is your employee health insurance deductible?
BE THE FIRST TO ANSWER
What is Chewy’s HR email address?
Curious about what work's like at Chewy?
Anonymously Ask Chewy Employees Any Question
Should I work at Chewy?
29% of Chewy employees would encourage their friends to become coworkers, whereas 11% are neutral and 60% would not recommend working at Chewy to their friends.
| 29% | Promoters |
|---|---|
| 11% | Passive |
| 60% | Detractors |
