-30
eNPS Score
Q&A With Chewy Employees
We work in an open-space, collaborative environment that values integrity, creativity and accountability. Our team of passionate pet lovers approach each day with a get-it-done attitude and a side of entrepreneurial spirit. Our customer-first mentality allows each team member to make an immediate impact on the business no matter their role. At Chewy.com, you go home each day knowing you've made a difference.
How employees describe working at Chewy
Recognizing that their employees are human
easy quality price and friendly
Customers call screaming at us for mistakes of previous reps. We need more competent training and to make sure ALL departments are on the same page.
Review from Customer Support Dept
peace of mind for all pet
Customer service is top notch. If there is ever a problem with a shipment, they handle it quickly. Another plus - you can actually talk to a real person that speaks good English. Keep up the good work!
What it's like to work at Chewy
- Chewy employees generally work 9.7 hrs a day
- Employees at Chewy report the work pace is extremely fast
- On a typical day, employees at Chewy have 1 meeting
- 72% of Chewy employees look forward to interacting with their team every day
- Chewy employees most often take unlimited paid vacation and sick days each year
- 56% of Chewy employees report they are happy with their work life balance
- Chewy employees never get valuable feedback on how to improve at work
- 54% of Chewy employees call their work environment negative
Q&A With Chewy Employees
Curious about what work's like at Chewy?
Anonymously Ask Chewy Employees Any Question
Should I work at Chewy?
30% of Chewy employees would encourage their friends to become coworkers, whereas 10% are neutral and 60% would not recommend working at Chewy to their friends.
| 30% | Promoters |
|---|---|
| 10% | Passive |
| 60% | Detractors |
