Conn's HomePlus – Has no sense of customer satisfaction or workers rights | Comparably

Conn's HomePlus – Has no sense of customer satisfaction or workers rights

Conn's HomePlus Compagnie réclamée
Conn’s HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home?life?to home?love. With more than 150 stores across 15 states and online at?Conns.com, our over 4,000 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and?personalized payment options, including our flexible, in-house credit program. Lire la suite
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Has no sense of customer satisfaction or workers rights

Que faut-il changer pour améliorer la culture de l’entreprise?

Less hours, better pay, a base pay on top of commission, and more incentive to work as a team.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Employees are barely paid 1% of the majority of their sales, you can sell $55,000 and still make minimum wage due to their model.

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

Coworkers have an aura of competition that is not productive and is rather toxic resulting in botched sales from people not supporting each other.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

The entire process of purchasing anything from Conns involves taking part in a ridiculously long contract that takes at least an hour to have anyone purchase anything, even as small as a laptop. Sometimes it takes three times as long due to the beaurocratic process of calling multiple support lines.

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