Conn's HomePlus CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of Conn's HomePlus yet.
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What does the leadership team need to get better at?
Less favoritism. Training. Team play. Communication. Mannerism. Demeanor.
Review from Customer Support Dept
Focus on the people, not the numbers. Also, do not lead new hires to believe they will be taking only payments when it is the entire loan process.
Review from Customer Support Dept
What is the best part about your compensation package?
Being able to receive a bonus
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Lack of respect. Lack of acknowledgement of skills and quality. Poor training with consistent complaints of "not getting paid to do this. "Higher pay + equal to other in same position and same responsibility but alot less experience and hospitality.
Review from Customer Support Dept
Better benefits. It did not help when the HR representative stated you will receive better benefits via ACA verses Conn's
Review from Customer Support Dept
What are some of the best things about your team?
It is not a team work place.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Management needs to be on the same page.
Review from Customer Support Dept
They are the best part about the job
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
There aren't any Environment reviews of Conn's HomePlus yet.
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What needs to change to make the company culture better?
Too much foul language. Unsanitary restrooms. No water even provided by Conn's for anyone.
Review from Customer Support Dept
Engage the employees via a survey, team meetings and actual 1:1s.
Review from Customer Support Dept
The customers need to have a higher value
Review from Customer Support Dept
What did you like most about the interview process?
My interview was via referral which is what impressed me most about the interview.
Review from Customer Support Dept
Focused on my accomplishments from my previous roles.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Conn's HomePlus yet.
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What makes you most happy at work?
There aren't any Outlook reviews of Conn's HomePlus yet.
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What's going wrong and how can it be improved?
Too much favoritism. Too much foul language. Too much use of extremely loud soul music. Undesirable work environment due to constant non-working HVAC. No water/drinks provided by Conn's HomePlus. Extremely unsanitary restrooms + open to public.
Review from Customer Support Dept
The systems need a overhaul. Honesty is needed in regards to the dialer system. It is not just a computer system. Every department needs to be on the same page.
Review from Customer Support Dept
Schedule us more than a week at a time, so we can plan our lives.
Review from Customer Support Dept
What do you like best about your company?
Nothing, due to management, admin, after sale customer service.
Review from Customer Support Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Conn's HomePlus yet.
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