
Seeing something I put in place benefit the dogs or my team.
How much they care about the dogs and how they come at problems with solutions rather than complaints.
As a whole, my team included, we are paid too little for the level of responsibility that caring for this many dogs requires.
In this facility, i have worked to change the culture to one of positive thinking, supporting the team and focusing on the dogs' care.
Our mission vision and values are talked about, but we don't see them in action. The town hall and executive level meetings are always focused on visit and revenue numbers and not quality of relationships with clients, care of pets and team morale.