indinero Compagnie réclamée
indinero delivers a client experience marrying people, process & technology managing financial, accounting and tax activities as well as providing insights allowing our clients to focus on evolving their businesses effectively. Lire la suite
For the past few years, it was great. More happy employees, more happy clients. However, currently, I feel disconnected from the top management and felt just a part of the workforce that needs to meet a quota. Looking forward for an improvement in valuing people in the company.
Décrivez brièvement votre expérience globale dans votre entreprise.
Currently, it's not good. We are like going back to the old ways of handling people: to only make the clients happy, whether they're happy or not.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They are trying their best in leading us.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They love to receive feedbacks.
Quelles sont les meilleures choses à propos de votre équipe?
We are friends. We listen, care, and help each other.
Qu’est-ce qui vous rend le plus heureux au travail?
Appreciated by the client and leads, deadlines are met, helped a colleague resolved an issue, making friends.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
There were so much before, but right now, I think the only one left is the flexible working hours.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
WFH set up, no hassle in filing leaves (as long as deliverables are managed well), making real friends, encouraged to speak, challenged to learn continually and to grow professionally.
Quelles sont les meilleures choses à propos de votre équipe?
We care for one another, not just about client status but also each other's wellness. Anyone offers a helping hand when someone needs it. We try our best not to leave anyone behind and celebrate everyone's wins (work or personal).
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Everyone is doing their best to make the clients happy but the culture of building & strengthening camaraderie within the team was deteriorating over time. I still believe happy employees, happy clients. Pay attention to Employee Wellness too. Increase compensation package.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Client satisfaction is our goal but employee happiness and wellness is not valued same as before. Our assessment to clients' unreasonable requests are questioned once the client complains. Also, we are underpaid compared to current offers in the market. It's better if compensation is increased.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I can't see any efforts to retain anyone due to Salary-matter. They were great assets to the company but they were not kept. This made me feel how dispensable I am. It is better if there is a reasonable Salary increase, not necessarily at par with the other companies but at least a competitive one.
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