indinero Outlook Employee Reviews

I'm grateful to work alongside supportive colleagues and appreciative clients who make collaboration both rewarding and enjoyable.

Receiving appreciation to every completed tasks and solving client concerns

I find the most joy at work when my efforts are recognized and I’m surrounded by a te

What makes me happiest at work is the opportunity to discover new things, learn new skills, and continuously push myself to the limit. I thrive on challenges that help me grow and develop into the best version of myself.

The fact that we are working from home because I can take care of my child at the same time I can help my husband in terms of financial needs and I can still pursue my career due to our setup.

i feel happy when I can complete my tasks on time.

The team because they are very accommodating.

A flexible working hours and opportunities for growth and skill development

I’m happiest when I see teamwork, growth, and results — knowing that what I do helps cli

I feel happiest when I know my work is making a difference-whether it's helping clients, supporting colleagues or contributing to the success of Indinero.

Review from Operations Dept

Clients that I've been able to create meaningful relationships with.

Meeting deadlines for a client.

What makes me happiest at work is the feeling of being respected and trusted. Knowing that my contributions are valued and that I have the confidence of my team and leadership isn't just about feeling good—it's a powerful motivator that inspires me to consiste

Review from HR Dept

I am happy to communicate with clients and peers.

Providing quality outcomes for the client

Review from Marketing Dept

working with clients and the team to explain a client's situation

I really enjoy working with my boss and being able to support my colleagues. It’s rewarding to contribute in a way th

I enjoy a sense of pride and accomplishment.

That I can work at my own pace and set my own hours.

Working for my boss who is really amazing!

i hope they could improve the salary package a little bit more.

There should be some activities apart from work. There used to be some happy hour or some sort of activity in the dept but it's gone now.

Review from Finance Dept

I feel like I no longer have growth within the organization. There is less presence of mentorship especially from US POCs I work with. I feel like I am not learning and/ or improving. Although, at some point, I love the advantage of working independently.

Review from Finance Dept

I think our motto somewhat shifted from employee/culture centric to revenue/customer is king. So it gets tiring and there's less incentive to be creative.

Review from Operations Dept

Workload especially during the busy season.

Review from Operations Dept

Better distribution of tasks and employee empowerment

Review from Finance Dept

Everyday is not always a good day. And I think that it's okay not to be okay sometimes. We just need to deal with it. Take a deep breath and relax.

Review from Operations Dept

More communication and 1:1 training vs a ton of videos with no interaction

Review from Finance Dept

Too many fire drills. Too much misalignment between departments. It makes for frustrating days. Leadership needs to get every dept aligned and moving in the same direction.

Review from Operations Dept

Salary increase (given the high percentage of inflation in the Philippines), or maybe there should be atlwaat 100% bonus to be received at year end or mid-year (same as the domestic companies in the Philippines)

Review from Finance Dept

Everyone is doing their best to make the clients happy but the culture of building & strengthening camaraderie within the team was deteriorating over time. I still believe happy employees, happy clients. Pay attention to Employee Wellness too. Increase compensation package.

Review from Operations Dept

Company culture is now different from before and it needs to improve

Review from Operations Dept

Too many things going on at once without considering the realistic timeline and the normal responsibilities and deadlines of the people involved. It is great to make moves for the betterment of the process, but I just wish we are given better timeline and vision at where we're going.

Review from Customer Success Dept

I guess because we're not being paid enough for the workload and micromanagement we're getting

Review from Operations Dept

the turnover is high both in the US and the PH, the PH team and the US don't seem to be working toward the same goals, company mission is about client satisfaction but there are no rewards based on that as a component

Review from Customer Support Dept

Don't dread it, but not excited.

Review from Operations Dept

it is recommended that management will care more about employees and look after their welfare, and provide better salary and compensation packages to employees; it is also highly recommended that there would be proper workflows and trainings to enhance employee skills and capabilities

Review from Operations Dept

I feel sometimes that the efforts I would be giving will not be worth the pay. Although there are learnings here, I know for a fact that I can learn them somewhere else where the grass would also be greener.

Review from Customer Support Dept

Too much of surveys but less in action. We need action, not another survey. We want to feel that we are always heard.

Review from Finance Dept

I think it's just that I'm growing old now so my motivation is slowly declining.

Review from Operations Dept

The people, culture and clients we serve

Cross department teaming and collaboration

Response from indinero

Bridging collaboration gaps and driving better teaming is something we continuously focus on with the goal of delivering a truly great client experience.