indinero Employee Reviews
Out of 2192 indinero employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping indinero improve their work culture. The HR team, with 100% positive reviews, reports the best experience at indinero compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
My managers are very approachable.
They tried to maintain our culture.
They listen to the employees.
I like the way our leadership promotes a positive work / family balance. They help create a positive culture within the company.
They are open to feedback
What does the leadership team need to get better at?
Understanding why employees are leaving the company and figure out what needs to be fixed to retain employees
Pay close attention to the things mentioned during exit interviews and make sure to consider it in making decisions and plans regarding employee retention.
Review from Finance Dept
Make your employees feel valued and reward them for their loyalty to the company.
Better compensation packages and clear salary increase policies
Review from Operations Dept
Building connections and a community between employees and not focusing so much on billable hours.
Review from Finance Dept
What is the best part about your compensation package?
It is somehow competitive but can still be improved.
My pay is fair and they reward me for good work.
Salaries are competitive within the industry.
The variety of ways to earn compensation.
DTO and work from home
Why do you feel undervalued and what would make you feel better about your compensation?
I believe I was not aligned yet with my current position.
I feel it doesn't fairly reflect my experience, so I feel like I need to prove myself and hope that leadership recognizes my value after the fact.
Salaries could better align with other jobs currently available with other companies. Raises could be given regularly and in a timely manner.
The SSP target is too high, to know that I'm bringing in $20K of revenue a month and getting a fraction of a fraction of the amount over that is frustrating.
Length of services should be considered in determining salary, it seems that new hires and experience employees are just at par in terms of salary; there should be annual review of salary and merit increase
Review from Finance Dept
What are some of the best things about your team?
We treated as a family and work as a team.
They are eager to help me when I need it.
I love the respect of my team given and received .
There's not a lot of drama
They are smart, driven, and collaborative.
What do your coworkers need to improve and how could you work together better?
The communication between teams has improved. I think the biggest challenge is there are a lot of tasks to get done so everyone feels spread thin.
Remember we are one team and the way things sound in slack messages.
Review from Finance Dept
Continuing to work as a team to help the clients.
Review from Operations Dept
Sometime matching urgency in work to match impact to client deliverables
Work as a team and listen to ideas being shared
Review from Finance Dept
What is most positive about the culture and environment at your company?
The company always thinks of events that will help its employees engage with one another.
Our company tried their best to maintain our company culture.
The HR team try to keep us engaged with activities throughout the year.
I feel supported and valued.
It seems everyone tries hard
What needs to change to make the company culture better?
Continued global teaming across business units
Avoid long working hours and PH Holidays should be given credit as well specially if non-working
Review from Finance Dept
more empowerment between colleagues (more frequent team activities, not just about work)
Review from Finance Dept
Go back to the core of the company. InDinero used to be a fun work environment with work-life integration. Now, it is all about work, meeting the management's desired utilization, monitoring this and that, etc. If the culture is going to be this stale then at least pay us the industry rate.
Review from Finance Dept
Work on teaming new hires with good mentors.
Review from Customer Support Dept
What did you like most about the interview process?
Quick response and follow-up through the process
Direct approach to getting to an offer
Introduction to cross functional teams
I feel like I am talking to a new friends
Review from HR Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of indinero yet.
Be the first to contribute a review.
What makes you most happy at work?
I am happy with our pod specifically because we maintain our respect to each other and treated as one family.
Being able to provide good service or assist my colleagues.
I genuinely like what my position is at work.
I enjoy producing quality work that is appreciated by and useful to our clients
Working with others, meeting new clients.
What's going wrong and how can it be improved?
i hope they could improve the salary package a little bit more.
There should be some activities apart from work. There used to be some happy hour or some sort of activity in the dept but it's gone now.
Review from Finance Dept
I feel like I no longer have growth within the organization. There is less presence of mentorship especially from US POCs I work with. I feel like I am not learning and/ or improving. Although, at some point, I love the advantage of working independently.
Review from Finance Dept
I think our motto somewhat shifted from employee/culture centric to revenue/customer is king. So it gets tiring and there's less incentive to be creative.
Review from Operations Dept
Workload especially during the busy season.
Review from Operations Dept
What would you most like to see improved at your company?
Cross department teaming and collaboration
Bridging collaboration gaps and driving better teaming is something we continuously focus on with the goal of delivering a truly great client experience.