Company is run by European leaders who are not familiar with the US market, especially when it comes to marketing. Decisions are based on personal tastes instead of data. C-suite prioritizes minor issues instead of dealing with the significant operational problems and poor customer experience.
Quelle est la meilleure partie de votre programme de rémunération?
My salary is good for the role.
Qu’avez-vous le plus aimé du procédé d’entretien?
The interview questions were straightforward and the job description was accurate.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Ways leadership team could improve: honest communication, realistic workloads, respect for subject matter experts with internal knowledge, being aware of resources, making the company a tolerable place to work instead of saying "if you don't like it here, leave," accepting constructive feedback.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Customer service is lacking, technical issues like wrong pricing, dirty stores, inconsistent stocking of products by store, supply woes, poorly organized stores, no ecomm. Improvement can be made by hiring seasoned US experts and creating processes to address issues instead of quick fixes.
Quelles sont les meilleures choses à propos de votre équipe?
My personal team (direct reports) are agile and adaptive, they can quickly react to changing business needs and are comfortable with constructive feedback. We have a great working relationship within the team and have fun even though we are crushed with work and cleaning up other's poor planning.
Que faut-il changer pour améliorer la culture de l’entreprise?
Have more interest in the employees and not view them as easily replaceable. Be concerned when the company fails the "Great Places to Work" survey, Have integrity and hold people accountable instead of showing favoritism for those who are drinking buddies. Don't force back to office if not needed,
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