LIDL Employee Reviews
Out of 232 LIDL employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping LIDL improve their work culture. The Operations team, with 86% positive reviews, reports the best experience at LIDL compared to all other departments at the company. The Sales team offered the most constructive feedback, with 26% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
Team work and equal playing field
Review from Customer Support Dept
Transparency and determination . An united team
She is great & beautiful
They are so good to us
I have never asked for a raise or promotion because there were faster and bigger then I though before. My manager care about me and he is a great person and really skilled.
What does the leadership team need to get better at?
Being more transparent with employees about decisions and direction of the company
Consistency thats about it other then that its a great opportunity to be working at lidl and also to be working with the employees.
To stop controlling through fear
treating people with respect and basic kindness
Ways leadership team could improve: honest communication, realistic workloads, respect for subject matter experts with internal knowledge, being aware of resources, making the company a tolerable place to work instead of saying "if you don't like it here, leave," accepting constructive feedback.
What is the best part about your compensation package?
Looking after us equaly and fare
Review from Customer Support Dept
it is pretty much the same as most big companies
Paid very fair and well
10% discount on my shopping
Review from Customer Support Dept
Health insurance, eye care, and time off
Why do you feel undervalued and what would make you feel better about your compensation?
So, Lidl in general pays much more than the average. A few extra dollars an hour. However, you do the job of several people and it still MUST be perfect. Expectations change and dealing with the sheer mental and physical load along with taming the chaos should be worth 4 times the amount atleast.
Give me a day off
I would like to be treated with respect
The work is hard and long hours and there is also a considerable amount of manual labour, therefore the compensation should consider the hard work done.
Review from Sales Dept
Because I am a faster worker in two hours, I work 6 pallets and some colleagues in the same time only work 3 pallets. My colleagues receives the same us me and his productivity is less than mine. Is complete unfair for the faster workers.
Review from Sales Dept
What are some of the best things about your team?
Always their to have fun
Review from Customer Support Dept
feels like one team we celebrate each others highs and lows both in the working environment and outside of working times
They are great. I look forward to going to work everyday
Very inquisitive and wanting to learn
My personal team (direct reports) are agile and adaptive, they can quickly react to changing business needs and are comfortable with constructive feedback. We have a great working relationship within the team and have fun even though we are crushed with work and cleaning up other's poor planning.
What do your coworkers need to improve and how could you work together better?
By not being ostracised from the cliche. It is sole destroying
Review from Customer Support Dept
Go and work somewhere else
They need to treat people better with some basic respect.
Working as a TEAM, Not calling Sick too often, Not being LAZY, Taking more Care and CLEANING better.
Review from Sales Dept
They need to be efficient, hard working, tidy and customer friendly.
Review from Sales Dept
What is most positive about the culture and environment at your company?
Teamwork and light windups smiles
Review from Customer Support Dept
that we are one team
Good benefits and pay are the only good thing. Nothing else, not the culture/environment/etc.
My co workers are the ONLY positive thing.
Everyone is a team player. And i want to grow more everyday i am there
What needs to change to make the company culture better?
Have more interest in the employees and not view them as easily replaceable. Be concerned when the company fails the "Great Places to Work" survey, Have integrity and hold people accountable instead of showing favoritism for those who are drinking buddies. Don't force back to office if not needed,
stop going on about hours put plenty oif people in stores to make it less stressfull more staff makes the store easier to run and gives customers a better atmosphere and staff to talk to and the stores would look better
Review from Sales Dept
Meetings with Management required for better understanding of what is required and to enthuse the workers at large.
Review from Sales Dept
The environment is not clean as it should be, because Lidl uses store personnel as cleaners as well: that is when the store is closed the store personnel clean the store. As a result, nothing is properly cleaned.
Review from Sales Dept
Manager needs to be more approachable.
Review from Sales Dept
What did you like most about the interview process?
Quick, comfortable, laid back and adaptive. The area manager was polite and accomodating.
Light chat woth my interviewers
Review from Customer Support Dept
friendly colleagues that do the telephone interviews
Its a standard interview. They follow a list of questions and gauge your responses to them, very....micro-managed on the companies part.
Easy, I was interviewed by a great team
Review from Customer Support Dept
What would you improve about your company's interview process?
Hire people suitable for the job
Do away with group interviews. There are benefits to group interviews but for me it was needlessly stress with extra people there
Review from Operations Dept
What makes you most happy at work?
Going home every day as
Getting my jobs done and making small chats with customers
Review from Customer Support Dept
interacting with the different types of people that i meet
My interaction with my colleagues and the fact that my work has a real and measurable impact
Being able to help a customer with a positive result
Review from Customer Support Dept
What's going wrong and how can it be improved?
Customer service is lacking, technical issues like wrong pricing, dirty stores, inconsistent stocking of products by store, supply woes, poorly organized stores, no ecomm. Improvement can be made by hiring seasoned US experts and creating processes to address issues instead of quick fixes.
more staff in stores to coupe with the stock the off sales througout the day to interact with customers better because at the moment most staff if not on till are running about so stressed to get things done customers are not priority and just become a burden
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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