
Not blaming everything on the technician
Communication and they are easy to talk to
Less jobs schedule so I can get home at a decent time for once
Cut down number of jobs for rural technicians so they don't get burnt out with drive time.
Don't introduce a pay plan that can demote you pay or increase your pay every 6 months during a pandemic.
Be honest instead of lying about your quarntee 40 hours a week and you will get home at decent time. During the winter your lucky if you get over 30 and I rarely get home to see my family at a decent time