Safelite AutoGlass CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
The job is very mundane and not a whole lot of interactions with coworkers
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Most of the time it's fair
Review from Customer Support Dept
They were really nice when I first started working at Safelite.
Review from Customer Support Dept
They try to be compassionate
Review from Customer Support Dept
they are always available to talk weather personal or work related they listen and help.
Review from Customer Support Dept
What does the leadership team need to get better at?
Being supportive of their employees.
Review from Customer Support Dept
just getting through to people in general, their approaches are dry
Review from Customer Support Dept
Interacting with their 'team' better
Review from Customer Support Dept
Focusing on keeping employees- both management and entry level positions
Review from Customer Support Dept
Supporting their team members and not limiting their skills and tasks.
Review from Customer Support Dept
What is the best part about your compensation package?
Bonuses and having the ability to not work full time hours but receive benefits
Review from Customer Support Dept
the many different options available
Review from Customer Support Dept
The starting pay was pretty good
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
A cost of living raise would really help.
Review from Customer Support Dept
Less taxes taken out of the bonus check, and actually getting a raise.
Review from Customer Support Dept
It's all about numbers for the company not for individual representative
Review from Customer Support Dept
When I was hired I asked for a higher salary than I ended up with due to lack of experience, despite training I was going to go through. Looking back I really feel if I were male my request would have been granted.
Review from Customer Support Dept
What are some of the best things about your team?
My manager is very nice.
Review from Customer Support Dept
Like me, they show up to do a good job.
Review from Customer Support Dept
Everyone's friendly and helpful. They try to include everyone
Review from Customer Support Dept
they are all so friendly and willing to answer any questions
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
theyre fine, i just dont like talking to them
Review from Customer Support Dept
Co-workers, I feel, could be nicer. We all have to go to work. There's no point in being negative and trying to bring everyone else down.
Review from Customer Support Dept
We don't interact with each other much. We are constantly taking calls.
Review from Customer Support Dept
I rarely spoke with my team, and didn't have a performance review in my first 7 months
Review from Customer Support Dept
Definitely support the newer members.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I get to work alone as a mobile technician.
Review from Customer Support Dept
I work alone as a mobile technician. I am positive on my own.
Review from Customer Support Dept
everyone is happy for the most part. we all share our stories and enjoy each others company
Review from Customer Support Dept
The environment is very mundane
Review from Customer Support Dept
What needs to change to make the company culture better?
work here just feels sad, gloomy, etc. maybe it should be less intimidating here
Review from Customer Support Dept
If there were more representatives, the job would be easier
Review from Customer Support Dept
Mutual support from people who have been there longer
Review from Customer Support Dept
What did you like most about the interview process?
The man that interviewed me is very friendly.
Review from Customer Support Dept
I liked the friendliness of the interviewer.
Review from Customer Support Dept
It was a very easy, laid back interview process
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Safelite AutoGlass yet.
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What makes you most happy at work?
Working from home and loving it
Review from Customer Support Dept
Making my customers happy makes me most happy.
Review from Customer Support Dept
Making my customers happy makes me happy.
Review from Customer Support Dept
What's going wrong and how can it be improved?
nothings going wrong, im just not excited to go to work in a depressing environment
Review from Customer Support Dept
It is consistently busy, some of the calls can be emotionally draining and management isn't very helpful. If there could be more consistency throughout the day that would be great
Review from Customer Support Dept
How about offering dedicated employees some sort of benefits or possibly a discount on the products they are selling for the company (insurance)? Even 10%.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Safelite AutoGlass yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Safelite AutoGlass yet.
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