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Via is full of "smart people" from banking, consulting, etc. who have very limited management and leadership experience, including at the executive level. They have a "value extraction" mindset, which makes working at Via a drag.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Feeling undervalued doesn't come from just compensation. But when you are under-compensated, underappreciated, and underutilized, you start to realize that the compensation isn't worth working at Via even if the mission strongly resonates with you.
Que faut-il changer pour améliorer la culture de l’entreprise?
If Via's leadership team starts to think about and treat their employees as humans, it would lead to a huge cultural shift. With the value-extraction mentality starting at the top, it's hard to envision the culture changing significantly at Via.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
The leadership team needs to start asking questions to people outside the inner circle. For smart people, they make a lot of "rookie mistakes" that most seasoned leaders are good at avoiding, including groupthink, creating an echo chamber, and missing opportunities to learn from others.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
If Via's social mission can be combined with sound management practices - putting their customers first and focus on having a positive impact - then Via can certainly be an extraordinary organization. Their singular focus on sales and revenue rather than impact makes it challenging.
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
Spending more time on asking thoughtful questions, trying to learn how you could have a positive impact on the team and mission, etc. would go a long way. Currently, they are more interested in attempting to demonstrate how smart/great they are, which comes off as a little juvenile.
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