West Elm – Customer service. No one knows what is going on. Backend systems are never current and communication to customer, neither WE initiated or customer initiated is always inaccurate. Never have I had single call resolution for a problem.

West Elm is an upscale retail store that features contemporary furniture designs and other housewares. Lire la suite

Customer service. No one knows what is going on. Backend systems are never current and communication to customer, neither WE initiated or customer initiated is always inaccurate. Never have I had single call resolution for a problem.

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The products and the sheer talent of people there

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It was ok when I got paid

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Started off great 4 years ago but the place has gone to hell

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I moved up fast from seasonal to furniture and it is a learn on the job kind of job. i love it

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Really talented people who work there, unfortunately the executive team is incompetent.

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