88
out of 100
West Elm is an upscale retail store that features contemporary furniture designs and other housewares. read more
West Elm Competitors
West Elm competitors include Houzz, Dot & Bo, Wayfair, Ethan Allen and World Market. West Elm ranks 5th in Gender Score on Comparably vs its competitors. See below how West Elm compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
6th
eNPS Rank
6th
Gender Rank
5th
Diversity Rank
6th
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th
See West Elm Culture vs Competitors:
West Elm Competitors at a Glance
CEO Ratings Comparison
West Elm's CEO Score Ranks 6th
116 Employees at West Elm rate Alex Bellos a 47 out of 100, which ranks them 6th below World Market's CEO,Barry J Feld. Last rating was a month ago.
- 1st
Anthony SoohooDot & Bo12 Employees at Dot & Bo rate Anthony Soohoo a 88 out of 100, which ranks them 1st out of West Elm's competitors. Last rating was months ago.
- 2nd
Adi TatarkoHouzz74out of 10074 Employees at Houzz rate Adi Tatarko a 74 out of 100, which ranks them 2nd out of West Elm's competitors. Last rating was months ago.
- 3rd
Niraj ShahWayfair70out of 100228 Employees at Wayfair rate Niraj Shah a 70 out of 100, which ranks them 3rd out of West Elm's competitors. Last rating was 6 days ago.
- 4th
Farooq KathwariEthan Allen60out of 10040 Employees at Ethan Allen rate Farooq Kathwari a 60 out of 100, which ranks them 4th out of West Elm's competitors. Last rating was a month ago.
- 5th
Barry J FeldWorld Market53out of 100220 Employees at World Market rate Barry J Feld a 53 out of 100, which ranks them 5th out of West Elm's competitors. Last rating was months ago.
Product Quality Score Comparison
West Elm Ranks 5th in Product Quality Score
752 Customers rate West Elm's Product Quality Score a 1.5/5, which ranks it 5th against its competitors, below Wayfair.
NPS Comparison
West Elm Ranks 5th in Net Promoter Score
811 Customers rate West Elm's Net Promoter Score a -85, which ranks it 5th against its competitors, below Wayfair. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend West Elm to a friend?”.
Pricing Score Comparison
West Elm Ranks 5th in Pricing Score
710 Customers rate West Elm's Pricing Score a 1.5/5, which ranks it 5th against its competitors, below Wayfair.
Customer Service Comparison
West Elm Ranks 5th in Customer Service
690 Customers rate West Elm's Customer Service a 1.5/5, which ranks it 5th against its competitors, below Wayfair.
Overall Culture Score Comparison
West Elm Ranks 6th in Overall Culture Score
144 Employees rate West Elm's Overall Culture a 49/100, which ranks it 6th against its competitors, below World Market. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
West Elm Ranks 6th in Employee Net Promoter Score
116 Employees rate West Elm's Employee Net Promoter Score a -65, which ranks it 6th against its competitors, below World Market. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at West Elm to a friend?”.
Gender Score Comparison
West Elm Ranks 5th in Gender Score
16 Employees rate West Elm's Gender Score a 53/100, which ranks it 5th against its competitors, below World Market. The Gender Score tracks how positively women rate their experience at West Elm.
Diversity Score Comparison
West Elm Ranks 6th in Diversity Score
8 Employees rate West Elm's Diversity Score a 46/100, which ranks it 6th against its competitors, below World Market. The Diversity Score tracks how positively diverse employees rate their experience at West Elm.
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