-65
eNPS Score
Q&A With West Elm Employees
West Elm employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at West Elm
Passionate, hard working kind people
I made an order since begining of february and I didnt recive it yet, the feedback that I had receive is really poor from your Santa Fe from Mexico city store
Better training customer service. I’m appalled by the way I was treated recently. I have been a loyal customer for 20+ years of William Sonoma and pottery barn and most recently West Elm. Unfortunately, it was not just one employee. It was quite a fe
Delivery times change on day of delivery and LONG delivery times are not shown when ordering. VERY unhappy
Delivery of ordered furniture. Waiting over 4 months.
Q&A With West Elm Employees
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What is the telephone number for the West Elm Human Resources Department?
How's career growth and advancement at West Elm?
On average, majority of employees do not have a mentor to help them navigate their career at West Elm.
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Should I work at West Elm?
9% of West Elm employees would encourage their friends to become coworkers, whereas 17% are neutral and 74% would not recommend working at West Elm to their friends.
| 9% | Promoters |
|---|---|
| 17% | Passive |
| 74% | Detractors |
