Wayfair Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 248

TOTAL RATINGS: 4903

West Elm

EMPLOYEE PARTICIPANTS: 144

TOTAL RATINGS: 1222

Wayfair vs West Elm

Compare Wayfair versus West Elm for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 248 employees and customers of Wayfair and 144 employees and customers of West Elm.

Wayfair

Wayfair's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Wayfair. Their current market cap is $21.31B.

West Elm

West Elm's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of West Elm. Their current valuation is $13.87B.

1.9/5

Product Quality

1.5/5

1.7/5

Pricing

1.5/5

1.7/5

Customer Service

1.5/5

-51

NPS Score

22%	Promoters
5%	Passive
73%	Detractors

Net Promoter Score
Winner by 34

-85

NPS Score

6%	Promoters
3%	Passive
91%	Detractors

See how Wayfair compares to its competitors

Working at Wayfair vs Working at West Elm

70 / 100

CEO Rating
Winner by 23%

Alex Bellos

47 / 100

CEO Rating

Wayfair

Wayfair doesn't have enough ratings to calculate the Team Culture Ratings.

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West Elm

Employees at West Elm rate their CEO, Alex Bellos, 47/100. This score is 23% lower than the scores of Wayfair's CEO, Niraj Shah. Employees in the Sales and Design departments rate Alex Bellos the highest.

CEO Score 70

CEO Score

CEO Score 47

Overall Culture 71

Overall Culture

Overall Culture 49

-8

eNPS

-65

Gender Score 72

Gender Score

Gender Score 53

Diversity Score 70

Diversity Score

Diversity Score 46

Perk And Benefits 76

Perk And Benefits

Perk And Benefits 45

Professional Dev. 70

Professional Dev.

Professional Dev. 46

Overall Culture at Wayfair vs West Elm

/ 100

Wayfair

Employees at Wayfair rate their Overall Culture a 71/100, with Design and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 22%

/ 100

West Elm

Employees at West Elm rate their Overall Culture a /100, with Sales and Design as the two departments that rate their experience the highest.

Wayfair71
West Elm

Employee Net Promoter Score at Wayfair vs West Elm

-8

eNPS

Wayfair

73 Promoters 35%

47 Passives 22%

91 Detractors 43%

Employee Net Promoter Score
Winner by 57%

-65

eNPS

West Elm

11 Promoters 9%

19 Passives 17%

86 Detractors 74%

Wayfair-9
West Elm

Gender Score at Wayfair vs West Elm

/ 100

Wayfair

Employees at Wayfair rate their Gender Score a 72/100, with Customer Support and HR as the two departments that rate their experience the highest.

Gender Score
Winner by 19%

/ 100

West Elm

Employees at West Elm rate their Gender Score a /100, with Sales and Design as the two departments that rate their experience the highest.

Wayfair
West Elm53

Diversity Score at Wayfair vs West Elm

/ 100

Wayfair

Employees at Wayfair rate their Diversity Score a 70/100, with IT and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner by 24%

/ 100

West Elm

Employees at West Elm rate their Diversity Score a /100, with Design as the department that rate their experience the highest.

Wayfair70
West Elm

Perk and Benefits Score at Wayfair vs West Elm

/ 100

Wayfair

Employees at Wayfair rate their Perk and Benefits Score a 76/100, with IT and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 31%

/ 100

West Elm

Employees at West Elm rate their Perk and Benefits Score a /100, with Sales and Design as the two departments that rate their experience the highest.

Wayfair77
West Elm

Professional Development Score at Wayfair vs West Elm

/ 100

Wayfair

Employees at Wayfair rate their Professional Development Score a 70/100, with Design and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 24%

/ 100

West Elm

Employees at West Elm rate their Professional Development Score a /100.

Wayfair70
West Elm

Leadership Culture Ratings vs West Elm

Wayfair

73 / 100

Leadership Culture Ratings vs West Elm
Winner by 27%

West Elm

46 / 100

Wayfair rates % higher than West Elm on Leadership Culture Ratings vs West Elm Ratings based on looking at 1456 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Does Your Boss Hurt Your Company Culture?".

Wayfair73
West Elm

Compensation Culture Ratings vs West Elm

Wayfair

72 / 100

Compensation Culture Ratings vs West Elm
Winner by 34%

West Elm

38 / 100

Wayfair rates % higher than West Elm on Compensation Culture Ratings vs West Elm Ratings based on looking at 845 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "What is the best part about your compensation package?".

Wayfair72
West Elm

Team Culture Ratings vs West Elm

Wayfair

77 / 100

Team Culture Ratings vs West Elm
Winner by 23%

West Elm

54 / 100

Wayfair rates % higher than West Elm on Team Culture Ratings vs West Elm Ratings based on looking at 725 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

Wayfair77
West Elm

Environment Culture Ratings vs West Elm

Wayfair

76 / 100

Environment Culture Ratings vs West Elm
Winner by 14%

West Elm

62 / 100

Wayfair rates % higher than West Elm on Environment Culture Ratings vs West Elm Ratings based on looking at 836 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Do you have a close friend at work?".

Wayfair76
West Elm

Sentiment Culture Ratings vs West Elm

Wayfair

70 / 100

Sentiment Culture Ratings vs West Elm
Winner by 21%

West Elm

49 / 100

Wayfair rates % higher than West Elm on Sentiment Culture Ratings vs West Elm Ratings based on looking at 746 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What would you most like to see improved at your company?".

Wayfair70
West Elm