EMPLOYEE PARTICIPANTS: 148

TOTAL RATINGS: 1304

EMPLOYEE PARTICIPANTS: 428

TOTAL RATINGS: 3613

West Elm vs Williams-Sonoma

Compare West Elm versus Williams-Sonoma for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 148 employees and customers of West Elm and 428 employees and customers of Williams-Sonoma.

West Elm

West Elm's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of West Elm. Their current valuation is $13.87B.

Williams-Sonoma

Williams-Sonoma's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Williams-Sonoma. Their current market cap is $13.87B.

1.5/5

Product Quality

2.9/5

1.5/5

Pricing

2.8/5

1.5/5

Customer Service

2.6/5

-83

NPS Score

7%	Promoters
3%	Passive
90%	Detractors

-14

NPS Score

36%	Promoters
14%	Passive
50%	Detractors

Net Promoter Score
Winner by 69

See how West Elm compares to its competitors

Working at West Elm vs Working at Williams-Sonoma

47 / 100

CEO Rating

Laura Alber

56 / 100

CEO Rating
Winner by 9%

West Elm

West Elm doesn't have enough ratings to calculate the Team Culture Ratings.

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Williams-Sonoma

Employees at Williams-Sonoma rate their CEO, Laura Alber, 56/100. This score is 9% higher than the scores of West Elm's CEO, Alex Bellos. Employees in the Product and Customer Support departments rate Laura Alber the highest.

CEO Score 47

CEO Score

CEO Score 56

Overall Culture 50

Overall Culture

Overall Culture 58

-66

eNPS

-28

Gender Score 53

Gender Score

Gender Score 64

Diversity Score 50

Diversity Score

Diversity Score 62

Perk And Benefits 46

Perk And Benefits

Perk And Benefits 52

Professional Dev. 48

Professional Dev.

Professional Dev. 47

Overall Culture at West Elm vs Williams-Sonoma

/ 100

West Elm

Employees at West Elm rate their Overall Culture a 50/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Williams-Sonoma

Employees at Williams-Sonoma rate their Overall Culture a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

West Elm49
Williams-Sonoma

Employee Net Promoter Score at West Elm vs Williams-Sonoma

-66

eNPS

West Elm

11 Promoters 9%

19 Passives 16%

90 Detractors 75%

-28

eNPS

Williams-Sonoma

95 Promoters 28%

54 Passives 16%

193 Detractors 56%

Employee Net Promoter Score
Winner by %

West Elm-66
Williams-Sonoma

Gender Score at West Elm vs Williams-Sonoma

/ 100

West Elm

Employees at West Elm rate their Gender Score a 53/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Williams-Sonoma

Employees at Williams-Sonoma rate their Gender Score a /100, with Product and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 11%

West Elm53
Williams-Sonoma

Diversity Score at West Elm vs Williams-Sonoma

/ 100

West Elm

Employees at West Elm rate their Diversity Score a 50/100, with Design as the department that rate their experience the highest.

/ 100

Williams-Sonoma

Employees at Williams-Sonoma rate their Diversity Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 12%

West Elm49
Williams-Sonoma

Perk and Benefits Score at West Elm vs Williams-Sonoma

/ 100

West Elm

Employees at West Elm rate their Perk and Benefits Score a 46/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Williams-Sonoma

Employees at Williams-Sonoma rate their Perk and Benefits Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

West Elm45
Williams-Sonoma

Professional Development Score at West Elm vs Williams-Sonoma

/ 100

West Elm

Employees at West Elm rate their Professional Development Score a 48/100.

Professional Development Score
Winner by 1%

/ 100

Williams-Sonoma

Employees at Williams-Sonoma rate their Professional Development Score a /100, with Sales and Engineering as the two departments that rate their experience the highest.

West Elm45
Williams-Sonoma

Leadership Culture Ratings vs Williams-Sonoma

West Elm rates % lower than Williams-Sonoma on Leadership Culture Ratings vs Williams-Sonoma Ratings based on looking at 1119 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Is your company invested in your career growth?".

West Elm47
Williams-Sonoma

Compensation Culture Ratings vs Williams-Sonoma

West Elm rates % lower than Williams-Sonoma on Compensation Culture Ratings vs Williams-Sonoma Ratings based on looking at 704 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Are you satisfied with your stock/equity compensation?".

West Elm39
Williams-Sonoma

Team Culture Ratings vs Williams-Sonoma

West Elm rates % lower than Williams-Sonoma on Team Culture Ratings vs Williams-Sonoma Ratings based on looking at 630 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

West Elm54
Williams-Sonoma

Environment Culture Ratings vs Williams-Sonoma

West Elm rates % lower than Williams-Sonoma on Environment Culture Ratings vs Williams-Sonoma Ratings based on looking at 599 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What needs to change to make the company culture better?".

West Elm61
Williams-Sonoma

Sentiment Culture Ratings vs Williams-Sonoma

West Elm rates % lower than Williams-Sonoma on Sentiment Culture Ratings vs Williams-Sonoma Ratings based on looking at 925 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

West Elm49
Williams-Sonoma