EMPLOYEE PARTICIPANTS: 144

TOTAL RATINGS: 1222

EMPLOYEE PARTICIPANTS: 421

TOTAL RATINGS: 3568

West Elm vs Williams-Sonoma

Compare West Elm versus Williams-Sonoma for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 144 employees and customers of West Elm and 421 employees and customers of Williams-Sonoma.

West Elm

West Elm's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of West Elm. Their current valuation is $13.87B.

Williams-Sonoma

Williams-Sonoma's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Williams-Sonoma. Their current market cap is $13.87B.

1.5/5

Product Quality

2.9/5

1.5/5

Pricing

2.7/5

1.5/5

Customer Service

2.6/5

-85

NPS Score

6%	Promoters
3%	Passive
91%	Detractors

-16

NPS Score

35%	Promoters
14%	Passive
51%	Detractors

Net Promoter Score
Winner by 69

See how West Elm compares to its competitors

See how Williams-Sonoma compares to its competitors

Working at West Elm vs Working at Williams-Sonoma

47 / 100

CEO Rating

Laura Alber

56 / 100

CEO Rating
Winner by 9%

West Elm

West Elm doesn't have enough ratings to calculate the Team Culture Ratings.

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Williams-Sonoma

Employees at Williams-Sonoma rate their CEO, Laura Alber, 56/100. This score is 9% higher than the scores of West Elm's CEO, Alex Bellos. Employees in the Product and Customer Support departments rate Laura Alber the highest.

CEO Score 47

CEO Score

CEO Score 56

Overall Culture 49

Overall Culture

Overall Culture 58

-65

eNPS

-28

Gender Score 53

Gender Score

Gender Score 64

Diversity Score 46

Diversity Score

Diversity Score 62

Perk And Benefits 45

Perk And Benefits

Perk And Benefits 52

Professional Dev. 46

Professional Dev.

Professional Dev. 49

Overall Culture at West Elm vs Williams-Sonoma

/ 100

West Elm

Employees at West Elm rate their Overall Culture a 49/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Williams-Sonoma

Employees at Williams-Sonoma rate their Overall Culture a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

West Elm49
Williams-Sonoma58

Employee Net Promoter Score at West Elm vs Williams-Sonoma

-65

eNPS

West Elm

11 Promoters 9%

19 Passives 17%

86 Detractors 74%

-28

eNPS

Williams-Sonoma

94 Promoters 28%

53 Passives 16%

190 Detractors 56%

Employee Net Promoter Score
Winner by %

West Elm-65
Williams-Sonoma

Gender Score at West Elm vs Williams-Sonoma

/ 100

West Elm

Employees at West Elm rate their Gender Score a 53/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Williams-Sonoma

Employees at Williams-Sonoma rate their Gender Score a /100, with Product and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 11%

West Elm53
Williams-Sonoma

Diversity Score at West Elm vs Williams-Sonoma

/ 100

West Elm

Employees at West Elm rate their Diversity Score a 46/100, with Design as the department that rate their experience the highest.

/ 100

Williams-Sonoma

Employees at Williams-Sonoma rate their Diversity Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 16%

West Elm46
Williams-Sonoma

Perk and Benefits Score at West Elm vs Williams-Sonoma

/ 100

West Elm

Employees at West Elm rate their Perk and Benefits Score a 45/100, with Sales and Design as the two departments that rate their experience the highest.

/ 100

Williams-Sonoma

Employees at Williams-Sonoma rate their Perk and Benefits Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

West Elm
Williams-Sonoma51

Professional Development Score at West Elm vs Williams-Sonoma

/ 100

West Elm

Employees at West Elm rate their Professional Development Score a 46/100.

/ 100

Williams-Sonoma

Employees at Williams-Sonoma rate their Professional Development Score a /100, with Sales and Engineering as the two departments that rate their experience the highest.

Professional Development Score
Winner by 3%

West Elm
Williams-Sonoma48

Leadership Culture Ratings vs Williams-Sonoma

West Elm rates % lower than Williams-Sonoma on Leadership Culture Ratings vs Williams-Sonoma Ratings based on looking at 1091 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

West Elm46
Williams-Sonoma

Compensation Culture Ratings vs Williams-Sonoma

West Elm rates % lower than Williams-Sonoma on Compensation Culture Ratings vs Williams-Sonoma Ratings based on looking at 694 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

West Elm
Williams-Sonoma49

Team Culture Ratings vs Williams-Sonoma

West Elm rates % lower than Williams-Sonoma on Team Culture Ratings vs Williams-Sonoma Ratings based on looking at 620 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

West Elm
Williams-Sonoma61

Environment Culture Ratings vs Williams-Sonoma

West Elm rates % lower than Williams-Sonoma on Environment Culture Ratings vs Williams-Sonoma Ratings based on looking at 587 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What's the work pace at your company?".

West Elm
Williams-Sonoma67

Sentiment Culture Ratings vs Williams-Sonoma

West Elm rates % lower than Williams-Sonoma on Sentiment Culture Ratings vs Williams-Sonoma Ratings based on looking at 908 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What makes you most happy at work?".

West Elm49
Williams-Sonoma59